I took my elderly parents for a nice, relaxing day out at the Owl centre. From the moment we arrived, the staff were extremely rude. The Experience was a gift voucher, so it was too late to get our money back, but we almost walked out after a few minutes - we were so insulted by the rudeness of a gentleman there. As I was an extra visitor, we were asked to pay (more than was quoted on the voucher), and the money was just shoved into a pocket - I didn't think to request receipt. It was extremely disappointing as we had travelled some distance and did not expect to be treated so disgracefully by someone running a public attraction. I would thoroughly recommend that you do not visit this venue, unless you are prepared to be insulted and have a very bad and extremely upsetting experience!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.