On visiting Gloucester docks we decided to visit portivo lounge for a few drinks. On entering we walked up to see the range of drinks available at the bar as we have never visited before, there was no visible queue and no notice advising us to queue. We hadn't hadn't even been standing for 30 seconds before a very rude Scottish barman shouted at us that there was already a lady waiting in the queue, as well as embarrassing her we were also very embarrassed ourselves as we hadn't even chosen what drinks we wanted. We therefore walked out feeling very angry and went for a pleasant drink round the corner at Dr Fosters where the staff were very friendly and pleasant!
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