We come into the Southgate branch at least once a week and are always made to feel welcome by the amazing staff who work here. The food is delicious and nothing is ever too much trouble. Highly recommend!!

We'd spent a couple of hours in Gloucester and was looking for a simple quiet cafe or tea room not the usual Costa or Neros something with simple British style food,
Farmhouse fitted the bill.....lovely Gloucester old spot baguettes, strong coffee and friendly efficient service.
The deli counter looked amazing, I've never seen so many different pies, pasties cooked meats etc.

There are two of these farmhouse deli’s In Gloucester and they are both under the same ownership. Back in November I went in to purchase some sausages from the outlet that does not have the Cafe in it. They were doing a special offer on the sausages and they were 3 lbs for £11.50. There is a variety and you could mix and match. A very pleasant girl serve me and I had three different varieties. A couple of days later I took them out of the fridge and I cast my mind back to when I was being served and I had the impression that the serverWe’d each individual bag separately and put them in my carrier bag. I got to wonder how she managed to get the exact weight of 3 pound doing it that way. The only way that would be possible would be to ensure that each one was over a pound in weight. So I checked them on my highly accurate kitchen scales and found that they were underweight by 3 oz. Please don’t get me wrong 3 ounces Short is not going to ruin my life but it was the principle of the thing that was pissing me off. So I rang the manager and told him what had happened. He said that was absolutely impossible because all the staff were trained to weigh the sausages together as a package on the scales.I reiterated my point to him that on this occasion he was mistaken and I was served with three different packages and together they didn’t give the combined weight of 3 lbs. he didn’t actually call me a liar but he gave me the impression that that’s what he wanted to say and he asked me what time I had visited the shop and he was going to check the CCTV. I told him what time I was in there and explained I was 6 foot seven tall and he wasn’t going to miss me and I look forward to hearing from him. He asked me to call in next time I was around. I explained this could be several weeks as I live 30 miles away and only visit when I have to take my wife to Gloucester hospital. Bearing in mind that he had my telephone Number I expected a call back from him once he had reviewed the CCTV footage to apologise. However no call came and today I found myself in Gloucester again and I walked the 20 minute journey from the hospital to make his acquaintance. In the shop I explain to the young lady what I wanted and she said oh I remember I served you and we had to get the CCTV to show what I done and I was so sorry I made a mistake and you are right I did not weigh them all together. I said don’t worry about it it’s just that the manager was so objectionable on the telephone I wanted to see what he had done and frankly I’m amazed that he hasn’t contacted me to apologise for his rudeness. She explained that the gentleman I spoke to was the father and wasn’t at work today but his son was and he was coming from the other shop.I waited five minutes and the Son came in and the young girl told him I wanted to talk to him. He disappeared out of the back of the shop and came back with a rather unfortunate manner. I explained his fathers wish that I would visit is establishment next time I was in Gloucester and what it was about. He said “I know it was 80 g short!” I said yes that’s right, he explained his father wasn’t there,nothing else was said,there was no apology he couldn’t care less. I’m bloody amazed they are in business with an attitude like this. I would’ve respected him if he had thrown a couple of sausages over to me,but to just do nothing and stand there like a wet weekend was laughable.
I say again that the young lady was lovely and very apologetic and I feel very sorry for her, everyone makes mistakes. The son had no knowledge of the young lady apologising to me so there was no excuse for him saying nothing.
I hope they treat the staff better than the customers.

We ate at the Eastgate shop and hust had tea (cup of water and tea bag for £1.90 and cappacino coffee. Ham sandwich and bacon and egg baguette, food was o.k not brilliant. The very good rating is for the sausages we bought to take home, they were delicious.

I have been buying the Gloucester sausage in here for years - without doubt the best sausage EVER! Being born and bought up in the city I now even show my allegiance to this fine premium pork product by stocking up and bringing them back to Devon where I now live - I will NOT buy any other sausage!

The hot sausage rolls on the hot deli counter are just amazing and great VFM.

Short review yes, nothing else needs saying!