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“Emergency stay over due to flooding”

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Premier Inn Gloucester (Barnwood) Hotel
Ranked #1 of 21 Hotels in Gloucester
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Emergency stay over due to flooding”
Reviewed 17 February 2014 via mobile

Made a last minute booking due to weather and managed to nab the last room. Huge double bed. Clean room. The weather was horrendous and although not the hotels fault per se the wind blew back through the venting system in the bathroom all night. I had to leave the light on in the end so the fan stayed on.

Good for what I needed it for.

Stayed February 2014, travelled on business
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
We are pleased to hear we were able to accommodate you when we experienced the dreadful weather but hope to welcome you back again under better circumstances! Its great to receive the feedback, thank you for taking the time to leave us a review.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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534 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Bengaluru, India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 February 2014 via mobile

Checked in with family and first thing I noticed was that the hotel doesn't have a kitchen neither do they provide a microwave. Quite difficult to cook something for my 1.5 year old daughter. No phones in room either. Only one restaurant and very limited choice of foods. Indians will find it quite difficult to manage

Stayed February 2014, travelled with family
Helpful?
Thank posty78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
I am sorry to hear you found your stay to not be as expected. Unfortunately at Premier Inn we do not offer kitchen facilities. However if you speak with the individual receptionist, at the site, they may be able to offer a solution for you. I do hope this experience doesn’t deter you from choosing Premier Inn in the future.
Kind Regards,
Rebecca Newman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Cala de Mijas, Spain
Level Contributor
138 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 12 February 2014

We stayed for 4 nights and enjoyed our stay, it's one of the better Premier Inns we have stayed at. Rooms are spacious and were very clean and comfortable.

Gripes I always have with Premier Inns - stingy supplies of tea and coffee and just one hand and bath towel put in the room when it is a double. Yes I know we can get extra supplies at reception, but we had to do this each day. Our 2 bath towels and 2 hand towels were replaced each day with one of each. Irritating. Why the dreadful old fashioned tv's at this hotel too?

We requested a quiet room and were given Room 101 which was lovely and quiet, no road noise. All staff were lovely and friendly and helpful.

All food at the Wheatstone Inn next door was good, will do a separate review for the Wheatstone.

Stayed February 2014, travelled as a couple
Helpful?
Thank BWN0912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
We are glad to hear you enjoyed your stay with us. I do apologise that not enough towels, tea and coffee we put in your room and I will speak with housekeeping regarding this. I am glad to say we are due new TVs in the next few weeks so hopefully by your next visit they will have been updated. Thank you for leaving us your feedback as it helps us to make improvements. We look forward to welcoming you back again in the future.
Kind Regards,
Rebecca Newman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2014

Helpful staff friendly nothing was too much trouble at any time of day or night .Warm greeting we were greated with a smile when ever we enterd reception . THey made certain we enjoyed our stay Thankyou

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsJulieStocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
We are committed to ensuring all our guests feel brilliant and are thrilled to hear we achieved this for you. Thank you for taking the time to leave your review. We hope to welcome you back again very soon.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
278 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 23 January 2014

Warm welcome from reception staff. Lifts to bedrooms accessed by key cards only. Breakfast and dinner served in pub across car park only a short walk away. Food very good for a pub. Easily accessible off J11a off M5. Rooms clean and quiet Bed comfortable.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heulwen9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
Its great to hear you had a comfortable stay with a warm welcome. Thank you for taking the time to share your experience.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradley Stoke
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 19 January 2014

We booked this hotel in Barnwood, on the outskirts of Gloucester, for a birthday treat for my wife.

The room was spotlessly clean and comfortable, as is par for the course with this hotel chain. The reception staff members we dealt with were very friendly and helpful.

The adjacent restaurant - The Wheatstone" - is not part of the chain's group, and although this is where you go for you inclusive meals, Premier have no control over them. I have posted a separate review of the restaurant. It is not favourable.

I would have no hesitation whatsoever at staying at this hotel again but would not use the restaurant again. The girl at the reception desk told me that there is another Premier Inn about five minutes drive away with a chain-owned restaurant and, if we came back, they would phone over and tell them we were going over there for our meals.

All-in-all, a very enjoyable weekend. Thank you, Premier.

Room Tip: Ask for a room at the back - it's quieter.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 19 February 2014
We are so pleased you have shared your experience and you would have no hesitation on booking with us again. Thank you for taking the time to leave us a review. We hope to welcome you back soon.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, Ohio
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 January 2014 via mobile

Old style 14inch TV in the room. A cracked toilet seat. No power socket near bed (some people like me like their phone near them in bed). All things you wouldn't expect in this day and age. Stayed at the Salisbury Premier Inn and that gets 5* (large wall mounted lcd tv, power socket near bedside table, etc) compared to this 3* affair. Stayed for a 3 day business trip. Restaurant breakfast was very good (chef knows how to properly poach an egg).

Stayed January 2014, travelled on business
Helpful?
Thank Leigh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlosBarn, Manager at Premier Inn Gloucester (Barnwood) Hotel, responded to this review, 16 January 2014
We strive to ensure all our guests receive a consistent high standard throughout the Premier Inn estate and I apologise that you found this was not the case on this occasion. We appreciate the feedback you have taken the time to leave us, as it helps us to make the improvements needed. We hope this will not deter you from choosing to stay with Premier Inn in the future.
Kind Regards,
Rebecca Newman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Gloucester (Barnwood) Hotel

Property: Premier Inn Gloucester (Barnwood) Hotel
Address: Centre Seven, Barnwood, Gloucester GL4 3HR, England
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Gloucester
#1 Business Hotel in Gloucester
#2 Romantic Hotel in Gloucester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Gloucester (Barnwood) Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Venture down the road to the historic Gloucester Docks or cheer on a winner at Cheltenham Racecourse ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gloucester Hotel Gloucester
Premier Inn Barnwood
Premier Inn Gloucester (Barnwood) Hotel Gloucestershire

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