My partner and I have stayed at this Premier Inn twice now as it's a good location to meet up with our friends. The hotel ticks all the boxes - good sized room, huge clean and comfortable bed, great shower. We stayed on the second floor overlooking the busy main road so it was rather noisy, but it wasn't too much of a problem. On the whole everything was good with the hotel.
What lets this hotel down is the very disappointing breakfast experience. The pub next door is very cosy and quaint, but that is the only thing in its favour unfortunately. Although not busy on the first morning everything was very disorganised and haphazard. Things were not replenished adequately - we had to ask for more fresh fruit, teaspoons and bowls. The room smelt of burning toast and the toaster was rubbish - it took three attempts to make our toast. I felt that the porridge portion size was very small - when we stay at the Premier Inn in Birmingham they give you a choice of small or large. I always have the small, but you get loads - presented in a bowl with a lid and honey on the side. The worst thing was the hot water for the tea and also the coffee was not hot enough and also had a strange taste. I told the man and he said he would make me a hot coffee, but he obviously forgot! In the end after waiting for ages, I decided to make one in the room. To end on a positive note, my partner's brother said his cooked breakfast was ok. Such a shame really as we love the hotel - we are going to try the other Premier next visit.
- Official Description (provided by the hotel):
- Venture down the road to the historic Gloucester Docks or cheer on a winner at Cheltenham Racecourse ... more less
- Also Known As:
- Premier Inn Gloucester Hotel Gloucester
- Premier Inn Barnwood
- Premier Inn Gloucester (Barnwood) Hotel Gloucestershire