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“Does exactly what Lenny Henry promises!”

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Premier Inn Gloucester (Twigworth) Hotel
Ranked #12 of 21 Hotels in Gloucester
Scottish Highlands, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Does exactly what Lenny Henry promises!”
Reviewed 11 September 2010

I stayed at the Premier Inn last month and have to say that it was one of the best hotel experiences I've had. We only chose it as it was conveniently en-route for us (long journery to visit the family) and I really wasn't expecting much. However, I was pleasantly surprised. The staff were friendly, the room was spotless. I will definitely be staying with Premier Inn again.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsFraser1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Italian first
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English first
Beverley, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 September 2010

Stayed here for 4 nights. We were greeted by the lovely Sophie on arrival who gave us a thorough explanation of everything.
The room was totally fine and met our every need.
All the staff we encountered were a credit to this Hotel, well done also to Zoe and May for your helpfulness on reception.
Breakfast was good, (although I did have to send the food back because the beans were always cold, but it was never a problem and came back piping hot)!
The service was even better thanks to Joan :)
The wifi in the room cost 20 pounds for 1 week. If the wifi was free, then I'd give Premier Inns 5 stars.
I don't know who the manager of this hotel is, or even if there is 1, but whoever is in charge should be very proud of the staff who work here as the customer service we received was 1st class.
I would happily stay here again.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ruckandmaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2010

Spent 1 night here on way to a short break in South Wales as it was i the £29 offer,It was a typical Premier Inn as expected good size room usual things in room and a kids activity pack to keep them quiet for a bit a least.
Went for tea at the attached restaurant it was very NICE but the service was SLOW, when we got there we were the only people in the place but it still took over 2 hours to get 2 courses of food to the table and eaten, I cancelled the kids desserts as we were waiting over 20 mins for just 2 ice creams !
Whether this was usual or we were just unlucky not sure but it has put me off having a meal at this particular restaurant again in the short term - We did have breakfast there in the morning and the service was Great, so i guess it was just one of those days!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank butchdingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Gloucester (Twigworth) Hotel

Property: Premier Inn Gloucester (Twigworth) Hotel
Address: The Oakwood Tewkesbury Road | Twigworth, Gloucester GL2 9PG, England
Region: United Kingdom > England > Cotswolds > Gloucester
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Gloucester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Gloucester (Twigworth) Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Nestled in the quaint village of Twigworth, near Hartpury College and the Nature in Art museum ... more   less 
Also Known As:
Premier Inn Gloucester North Hotel Gloucester
Premier Inn Gloucester (Twigworth) Hotel Gloucestershire

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