First off, the choices for an overall rating are inadequate in this case.
There is no "It's a complete shambles but we pray the new management will rescue it."
For potential true historic charm, it cannot be bested.
For actual experience, it was appalling.
However, we arrived at exactly the same time as the new management team and Marion and Michael, while they have an Herculean task before them, seem more than able for the challenge.
The room was filthy. The linen was ripped. The room not serviced for two days. The food proved inedible. The noise from the bar was impossible.
But, when Marion and Michael were informed, they themselves cleaned our room when not interviewing new staff.
I hope to hear that a miracle has happened and The New Inn turns over a new leaf. I wish Marion and Michael all the very best.
- Official Description (provided by the hotel):
- 15th century galleried inn with rooms mainly set around a courtyard on first and second floors. There are no ground floor rooms. Our main bar is a centre of entertainment and we offer live music on Thursday and Friday until midnight and karaoke on Saturday until 2am. Kindly note that we are in the City Centre and guests are advised this is not the place for a quiet break. Reccommended parking is available at Bruton Way NCP (opposite the railway station) - GL1 1DG. Drop off area in New Inn Lane GL1 1EA. ... more less
- Reservation Options:
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- Also Known As:
- New Hotel Gloucester
- The New Inn-Relaxinnz Gloucester, Gloucestershire