I have just returned from a four night stay at the New Inn.
On the second night I was woken up at 12:10 am when the manager and assistant manager unlocked and entered my room uninvited.They then asked me which room the young lad with the baseball cap was in, as the youngest member of my three man party is 56 and they offered no explanation as to why they were asking and I had been asleep since 8:30 pm. I told them the room number of the person in charge of my party. (needless to say they went to his room and entered in the same manner). Then 30-40 minutes later when I was once again in a deep sleep, the door flew open again and this time it was the manageress and the manager asking for the room number of a person in my party.As she was the one that booked all three of us in, I would have thought looking at the booking details would have been more appropriate. Again there was no explanation.(Again they went off and did the same to this person). The following morning we were expecting some kind of apology and explanation, but all the management did, was dodge us for the remainder of our stay, they were nowhere to be seen when we checked out either. So my advice to anyone staying here is make sure you put something against your door, especially if you are a couple.
- Official Description (provided by the hotel):
- 15th century galleried inn with rooms mainly set around a courtyard on first and second floors. There are no ground floor rooms. Our main bar is a centre of entertainment and we offer live music on Thursday and Friday until midnight and karaoke on Saturday until 2am. Kindly note that we are in the City Centre and guests are advised this is not the place for a quiet break. Reccommended parking is available at Bruton Way NCP (opposite the railway station) - GL1 1DG. Drop off area in New Inn Lane GL1 1EA. ... more less
- Reservation Options:
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- Also Known As:
- New Hotel Gloucester
- The New Inn-Relaxinnz Gloucester, Gloucestershire