At first appearance this hotel/bird sanctuary look very nice. But once inside it's very shabby.
The staff ARE NOT friendly or welcoming (apart from the Canadian barmaid who was the only member of staff I saw smile)
Bed - dirty. And it was a twin and both the same
Shower - mould everywhere and dirty.
The room in general, looked like a 1 star hotel in Bagdad.
We had 5 rooms booked and the best of them was "Ok" at best.
There are nesting pigeon in the walkways to the rooms, with bird droppings on all walkways to the rooms. Making it dangerous underfoot as the floors are all wood.
Although this is the sort of old fashion pub my self and partner love to stay in. This place is very run down and the staff need some extreme customer satisfaction training.
- Official Description (provided by the hotel):
- 15th century galleried inn with rooms mainly set around a courtyard on first and second floors. There are no ground floor rooms. Our main bar is a centre of entertainment and we offer live music on Friday until midnight and karaoke on Saturday until 12am. Kindly note that we are in the City Centre and guests are advised this is not the place for a quiet break. Reccommended parking is available at Bruton Way NCP (opposite the railway station) - GL1 1DG. Drop off area in New Inn Lane GL1 1EA. ... more less
- Reservation Options:
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- Also Known As:
- New Hotel Gloucester
- The New Inn-Relaxinnz Gloucester, Gloucestershire