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“Brilliant Hotel at and excellent price”
Review of pentahotel Derby

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pentahotel Derby
Ranked #4 of 29 Hotels in Derby
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Brilliant Hotel at and excellent price”
Reviewed 28 July 2014

We stayed here at the weekend as a couple for 2 nights and got the very reasonable web rate of £88 for two nights including breakfast.
The check in was straight forward and I was in awe of the décor as soon as I walked in! There are no MDF/Laminate combos in here, its cool and fashionable and very laid back. The bar downstairs is 24hrs and although a bit pricey has great choice. There is a pool table to use for free as well as a PS3.
We were on the 3rd floor and our room was great, it was standard set up with added extras like walk in shower and a massive TV with free Sky channels.
The location is right next to Pride Park Football ground which is in the business district but a 10-15 min walk and you are in the city centre.
The breakfast was phenomenal! Full English, smoked salmon, pancakes, muesli, fruit yoghurt's and lots lots more.
It was on until 10am on Saturday morning and 11am on Sunday which is great for a lazy lie in.
Check out on Sunday was 3pm which was great as you can enjoy breakfast and leave in your own time.
All in all a brilliant hotel which I would definitely use again, I would even consider using one of their sister hotels in Europe I liked the set up so much.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 31 July 2014
Hi Julie,

Thank you for your kind words following your stay with us at pentahotel Derby.

I was really pleased to read your feedback & that you enjoyed what pentahotels offer to our customers.

There are more and more pentahotels opening up across the world in the near future so I am sure you will find more of the same on your travels.

Very best regards
Ben
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Rochester, United Kingdom
1 review
Reviewed 28 July 2014

Its a great Hotel in the middle of Pride Park in Derby, central to all the surrounding area and of course all the pride park shopping areas.

The food was very good and the service second to none, Clean personal and very friendly. Its close to the Station and the town centre, but none of the noise.

Room Tip: I stayed on the top (4th) floor but i believe all the rooms are good, some have a wet room which was...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank SteveWB8045EY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 30 July 2014
Hi Steve,

Thank you for your great review of your stay with us at pentahotel Derby.

I am really pleased that you enjoyed your experience with us. All of our bedrooms have wetroom showers and I am glad that you liked this feature.

I look forward to welcoming you back to the hotel in the very near future.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashby-de-la-Zouch, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

The photos on the website do not do this hotel justice, it's really groovy in a mismatched kind of way, expect the unexpected!

The reception doubles up as the bar, complete with glitter balls, the pool table is not the standard boring green baize, there are candles all over the place, comfy chairs, giant televisions and atmosphere a plenty!

The rooms are generous and well appointed, complete with huge tv and films on demand.

Breakfast is buffet style with something for everyone, look out for the light fittings in the restaurant, they are rather fantastic, gone are the ideas of everything must match!

From the outside the building looks rather industrial, but take a look at night!!! I'll say no more, don't want to spoil the surprise :-)

And the staff are all friendly and efficient, the whole experience was a joy!

Room Tip: Ask for a room with a shower!
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  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Hellonwheels66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 30 July 2014
Hi Hellonwheels,

Thanks for the great review of your stay with us at pentahotels!

I am really pleased that you enjoyed your stay with us and I hope that we will see you back again soon.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014 via mobile

Never heard of pentahotels before but after reading the previous reviews I decided to take a risk and book. I was not disappointed, Staff were amazing and couldn't do enough for us. Great value for money, breakfast was lovely and even included prosecco and smoked salmon.
Will definitely book a pentahotel again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 25 July 2014
Hi Helen,

Thank you for taking the time to post your review of your stay with us here at pentahotels Derby.

It was great to see that you enjoyed your stay with us and I hope that we will see you back again soon.

Very best regards
Ben
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 July 2014

This hotel is all you need for a weekend break in Derby.

Reception was am little weird as you had to check in at the bar. The bar is lovely with a nice place to eat and drink. Free pool table and PlayStation. The bar is open 24 hours.

The rooms are nice and clean, Very peaceful, we never heard a thing.

There is a couple of places to eat within walking distance so no need to worry about traveling far.

If you are going to Alton Towers this hotel is only half an hour away.

Enjoy :)

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 25 July 2014
Hi Victoria,

Thank you for sharing your experience of your stay with pentahotels here on Trip Advisor.

It was great to read that you enjoyed your stay & I hope we will see you back here again soon.

Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 July 2014

The Penta Derby is a great hotel.
Your first impression is - what did I do - booking a hotel in the middle of an industrial estate. We stayed a Friday night. So it was very deserted.

However that instantly changed when we entered.
We were welcomed. Our booking checked efficiently. Staff were great throughout.

At the weekend, its quiet - the bar was empty and a real pleasure as well.

The beds are small, however I understand that they are being upgraded soon.
Breakfast really is something else - Virtually 5* - make sure you get a tariff that that includes breakfast. For a change its worth it.


The location throws you - but its only a short walk - or a taxi £4 one way. Literally 5 minutes.

The only suggestion I have is they should have a loyalty card scheme. Otherwise we had a really great stay. 10/10 to the staff

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Satellitejack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 25 July 2014
Dear Traveller,

Thank you for the fanastic review of your stay with us here at the pentahotel Derby.

We are all really excited about the changes that our brand brings to the hotel industry and we cant wait to share this with you again in the near future.

Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swanley, United Kingdom
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 July 2014

Allowing for the changes being planned at this hotel, my stay was good overall. However, what lets it down is the loud music being played in reception when you book in, I couldn't hear what the receptionist was saying. It's far too loud in the bar area and why is it still playing loud at breakfast time. You don't need it, turn it off (or down to very low!).

Breakfast was good, plenty of choice. Room quiet and clean, comfortable bed and good size TV but not good on number of channels.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Swan9611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentaBirmingham, General Manager at pentahotel Derby, responded to this review, 21 July 2014
Dear Traveller,

Thank you for your feedback following your stay with us at pentahotel Derby.

I am glad that you enjoyed your stay with us in the main.

Our music is part of our brand style and is something that sets us apart from other hotels, it is something that is as important to us as the eggs that we serve at breakfast but I am sorry that you found it to be too loud for your tastes.

Very best regards
Ben
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about pentahotel Derby

Property: pentahotel Derby
Address: Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Phone Number:
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 29 Hotels in Derby
Price Range (Based on Average Rates): £
Hotel Class:4 star — pentahotel Derby 4*
Number of rooms: 112
Official Description (provided by the hotel):
From a perfect position in Pride Park, pentahotel Derby is a gateway to Derby’s business district and all the city’s attractions. Step inside and experience a hotel that’s proud to be different. Our pentalounge - part hotel reception, part cool club – is the heart of penta: a friendly chill-out zone, designed by Italian architectural maestro Mattheo Thun. Your only problem will be wanting to extend your stay! ... more   less 
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Also Known As:
Ramada Encore Derby Hotel Derby
Pentahotel Derby Derbyshire

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