Arrived late on a Saturday night (about 23.30). The location of the hotel (slap bang next to a night club/casino?) immediately raised alarms which were completely justified as to rowdiness/drunks etc. upon checking in, was informed that I would need to park in a nearby multi storey and this is where my fun began. Whilst it was not too difficult to find the car park, getting back to the hotel proved eventful to say the least. In the middle of an unfamiliar city centre with gangs of drunken youths milling around I was unable to find the hotel, so I rang reception and gave my precise location (in relation to M&S and other large shops) only to be met by stunned silence by reception staf who were unable to tell me how to get back to the hotel. At this point I was verbally abused and physically threatened by a gang of 3 drunken yobs !
I had to resort to flagging down a taxi who returned me to the hotel in my understandably anxious state. It was now 00.30 and I was desperate to find my room and get some sleep. I entered my allocated bedroom only to find it unbearably hot, I have travelled all over the world and have not encountered a hotter room in 40 years. The air con was noisy and ineffectual but I seemed to drift off to sleep only to be woken on a regular basis by the noise of slamming doors, running of water/ flushing toiletS from other rooms. Meaningful sleep was impossible.
I went to breakfast in the morning totally knackered and I will never return.
Actually, the breakfast was OK.
- Official Description (provided by the hotel):
- Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more less
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- Also Known As:
- Holiday Inn Derby Riverlights Hotel Derby
- Holiday Inn Derby Riverlights Derbyshire