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“You will love it” 5 of 5 bubbles
Review of Holiday Inn Derby Riverlights

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Holiday Inn Derby Riverlights
Ranked #8 of 29 Hotels in Derby
Certificate of Excellence
Oxford, England
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“You will love it”
5 of 5 bubbles Reviewed 6 December 2010

My wife and I stayed here for two nights in December 2010.

This hotel is brand new and is nicer than many Crowne Plaza's and Hiltons we have stayed in.
As Priority Club platinum members we were offered a complimentary upgrade to an executive room which is larger with an additional seating area. There were luxury toiletries, bathrobes and a mini bar with complimentary water, coke and chocolate bar.

As we walked to the room we were greeted by the aroma of new carpets.

As the hotel had just opened there were a few teething problems: I ordered a sandwich at 3am from the 24hour menu but was told I could not have one and Housekeeping ignored the Do Not Disturb notice and woke us up by phoning us in the room.

The biggest problem we encountered was parking because guests have to use the nearby multi-story car park and fight local shoppers for a space. There is then a short but frustrating walk with baggage, past the bus station to the hotel.

Hotel staff are often grumpy and take customers for granted, but not here. There was genuine warmth and freindliness which will contribute to the likelyhood of a return visit.

If you are unsure where to stay and want to be close to Derby centre, this is the place for you. In my opinion one of the best Holiday Inn hotels in the UK.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lucky_Oxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Holiday Inn Derby Riverlights

Property: Holiday Inn Derby Riverlights
Address: Morledge, Derby DE1 2AY, England
Phone Number:
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 29 Hotels in Derby
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Derby Riverlights 4*
Number of rooms: 105
Official Description (provided by the hotel):
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more   less 
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Also Known As:
Holiday Inn Derby Riverlights Hotel Derby
Holiday Inn Derby Riverlights Derbyshire

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