My wife and I stayed here for two nights in December 2010.
This hotel is brand new and is nicer than many Crowne Plaza's and Hiltons we have stayed in.
As Priority Club platinum members we were offered a complimentary upgrade to an executive room which is larger with an additional seating area. There were luxury toiletries, bathrobes and a mini bar with complimentary water, coke and chocolate bar.
As we walked to the room we were greeted by the aroma of new carpets.
As the hotel had just opened there were a few teething problems: I ordered a sandwich at 3am from the 24hour menu but was told I could not have one and Housekeeping ignored the Do Not Disturb notice and woke us up by phoning us in the room.
The biggest problem we encountered was parking because guests have to use the nearby multi-story car park and fight local shoppers for a space. There is then a short but frustrating walk with baggage, past the bus station to the hotel.
Hotel staff are often grumpy and take customers for granted, but not here. There was genuine warmth and freindliness which will contribute to the likelyhood of a return visit.
If you are unsure where to stay and want to be close to Derby centre, this is the place for you. In my opinion one of the best Holiday Inn hotels in the UK.
- Official Description (provided by the hotel):
- Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more less
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- Also Known As:
- Holiday Inn Derby Riverlights Hotel Derby
- Holiday Inn Derby Riverlights Derbyshire