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“Super soup!”
Review of The Book Cafe

The Book Cafe
Ranked #65 of 672 Restaurants in Derby
Certificate of Excellence
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: A quirky, friendly licensed cafe in a beautiful grade 2 listed Victorian bank. We serve breakfast, lunch & afternoon tea using locally supplied produce wherever posiible. Email us regarding private event hire availability for daytime & evenings.
Reviewed 19 November 2016 via mobile

Busy, busy Saturday in the Book Cafe - this is normal but has a great buzz! Staff work so so hard and are really vibrant and friendly and don't get a minute! Ordered a soup - mushroom and pepper plus a couple of drinks and a freshly baked cheese scone. Was warned maybe a 30 min wait for hot food, but it can within 5 mins and was delicious! The cheese scone was fab!
Nice too see that a little barbers shop has a cute little place on the way in and both businesses are helping each other.

Thank 165emmap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 - 216 of 575 reviews

Reviewed 18 November 2016

Cosy independent cafe with lots of atmosphere . Would recommend the Christmas spice tea served in delicate China cups .

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Thank Suzanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

Poorest and worst customer service skills I have ever experienced!!

Well, where do I start "Darling"!!!,

Darling is the term I have been addressed to by the manager ?
who has difficulty to understand the basis of hospitality and respectful communication, although "darling" might be appropriate to close friend and family, I don't believe it is right to address client in that manner in the service industry.
Need training urgently

I know we arrived minutes before closure time,BUT when you (the management) decided to allow us to place our order and let us sit down for a meal, I do not expect the so called security guard to come 40 minutes within our meal to tell us "we close in 5 minutes, finish your food!" nothing else nothing more... Again great communication skils...
If you decide to take our money and allow us to dine , you should therefore let us do so!
if you wanted to close at 8pm and honestly it look like all the staff couldn't wait to get out then you should have had your so called security guard stopping people to come in rather than doing the glasses behind the bar!! poor staff management.

Do you (the director) spend anytime in your business?

Terrible, terrible.

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2  Thank jcgouy447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

Met a friend for lunch .All home made dishes very generous portions,nicely served and very tasty.A favourite place to meet up and have a bite to eat.Good atmosphere and you can spend as long as you like over your meal,very relaxing .

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Thank ladyjane_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016

This is such a lovlely space to sit in and enjoy food. We all had breakfast, everybody was pleased with their choice and the quality of the food was great, little touches like the beans in a little cup for those fussy eaters. Great price, great food, great place.

Thank sam f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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