We arrived to a very slow receptionist who didn't know her up from down in directions. We entered the restaurant at 9pm and waited until 20 past for drinks to arrive . Ordered meals at 9.20 ( only 4 people in restaurant ) waited until 9.55 for the starters .... They were okay !!! Main meal turned up at 10.25pm which can only be described as slop on a plate. The best thing was the waiter kept apologising for the service .. oh and on the way back to the room the ceiling in the corridor was gushing water ... nice bucket! !! For a Best Western this is probably the poorest I have stayed in. Basic basic basic and I can only assume the XS restaurant stands for xtra slow!
- Official Description (provided by the hotel):
- BEST WESTERN The Stuart Hotel is in the heart of Derby city centre close to many restaurants and bars with easy access from the motorways and the peak district. The hotel has 100 bedrooms, stylish restaurant, hip bar, conference and banqueting facilities, free car parking and free internet access throughout the hotel. We have excellent food and beverage options for you from our cocktails and nibblets menus to our a la carte menus and 24 hour room service menus. We look forward to welcoming you. ... more less
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- Also Known As:
- Stuart Hotel Derby
- Best Western The Stuart Hotel Derby, Derbyshire