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“Just some minor issues” 3 of 5 bubbles
Review of Premier Inn Derby West

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Premier Inn Derby West
Ranked #14 of 29 Hotels in Derby
Amble, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Just some minor issues”
3 of 5 bubbles Reviewed 21 April 2014

I overall had a nice stay in Derby West visiting Alton Towers with our 10 yr old & 6 yr old, we love to stay in a Premier inn.
First night check in very smooth and quick off to our room and slept very well. Breakfast in the morning is all you can eat and kids free, the hot cooked part of the breakfast you order,it is not help yourself but you can order as much as you want. Very Nice
That evening we ate in the bar as the restaurant was full. We ordered at 7.30pm starters came but then our main meal did not arrive until 8.45pm we had very tired children and one had fallen a sleep at the table. Very slow service.
On returning to our ground floor room at around 9.30pm our neighbours above were not as tired as us and what I can only describe as a child (I assume) running around the room until 10.30pm. At some point I got to sleep to be woken at 6.30pm by the noise again and when it woke my son I decided to complain. The reception staff were very nice and went to have a word but this made things worse. Our second nights sleep was not pleasant therefore premier inn true to their word refunded that evenings stay no problems.
I don't think I would stay at this Premier Inn again for the service in the bar & the rooms can be a little noisy if you have inconsiderate neighbours.
Premier Inn however is always my No 1 choice.

Room Tip: if you don't have small children that get up early ask for a room upstairs. Book your table for...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joanne1480277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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489 reviews from our community

Traveller rating
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    43
    15
    14
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 April 2014 via mobile

We stayed here with our children, staff very friendly couldn't help enough. Rooms perfectly clean. Easy to get to city centre and football stadium. Secure car park. My children loved their mini adventure. Thank you.

Stayed April 2014, travelled with family
Helpful?
Thank Nicola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
1 review
3 of 5 bubbles Reviewed 15 April 2014

Nearest place to stay needed a goodnights sleep did not get one had to share towels not right one good thing very close to place we needed to be and the restaurant and the food was very good in fact was excellent.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayrshire Scotland
1 review
5 of 5 bubbles Reviewed 14 April 2014

Excellent friendly staff and service, have stayed here a few times and never been disappointed! Perfect position for us too.
Beds are very comfy and breakfasts are excellent, and good parking facilities.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 April 2014

Very clean and comfortable room. Very friendly and polite reception staff. Great value for money! Great for trips to Alton towers (only 30mins away from park) and only 10 mins from westfield mall! Recommend Westfield mall for evening meals as the Beefeater attached isn't that great. And breakfasts are expensive! There is an Aldis close by to purchase a continental breakfast if you can live without a fry up!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

We stayed here for one night during a 2 day trip to Alton Towers as we were using our Merlin passes. Perfect for what we needed - we had a family room which included 2 proper beds for our children (unlike some family rooms we have stayed in at other hotel chains). There is a Beefeater restaurant right next door which again was ideal, particularly for the breakfast which we had included - recommend this as it was all you could eat hot and cold breakfast. Location was about 30 mins from Alton Towers. Receptionist we spoke to very helpful and friendly. Overall ideal for a one night or short stay.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndrewIpswich52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

My wife and I stayed here again after returning from a wedding with our Son to Derby and travelling home to Manchester. From the efficient check-in and the good night's sleep the stay was everything that we required. Our stay was good value for money once again and we look forward to staying here in the future.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mostonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Derby West

Property: Premier Inn Derby West
Address: Manor Road | Uttoxeter New Road, Derby DE22 3HN, England
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 29 Hotels in Derby
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Derby West 3*
Number of rooms: 66
Official Description (provided by the hotel):
Get your history hat on at nearby Kedleston Hall or get your kicks with a day trip to Alton Towers ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Derby West Hotel Derby
Premier Inn Derby West Derbyshire

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