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“An accident waiting to happen,avoid!!”
Review of Jade Garden

Jade Garden
Ranked #121 of 441 Restaurants in Swindon
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Swindon, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“An accident waiting to happen,avoid!!”
Reviewed 11 March 2014 via mobile

We have eaten here on several occasions and always really enjoyed the food. Our most recent trip will be our last!! Starters arrived and were lovely apart from the tempura veg and prawns. The batter had no crunch, and was soggy and bendy. We mentioned this in a friendly manner to our waitress, another member joined her and we were told that this is how Tempura is made and we did not know what we were talking about. Once the second member of staff joined in it felt like we were being belittled.
Main courses came and were enjoyed.
I took our three young children to the bathroom, and was shocked that in each toilet cubical were bottles of bleach and other chemicals without their lids on. There where even more around the hand washing area. We got back to the table and I asked to speak to the manager, no one was available. I explained to the waitress about the bottles of bleach, but she said this is their way and as they do not cater for children so it is ok. I counted eight child in there that night. An accident waiting to happen avoid!!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank dvdfun777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

Visitor rating
    31
    39
    13
    6
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Wiltshire
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Lovely food but service not brilliant”
Reviewed 10 March 2014

We dined here on a Friday evening and luckily it was not very busy so we got a table straight away. The staff were friendly and we got our drinks quite quickly, however no one came to take our food order so we had to call someone over, after waiting for a while. The food came quickly and it tasted lovely. The portion sizes were good and we shared one bowl of rice between 3 of us!! We never got an offer of dessert so just got the bill. Overall it was very good value and the food was delicious, just could have done with a bit more of an attentive service.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Golder247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
Level Contributor
454 reviews
249 restaurant reviews
common_n_restaurant_reviews_1bd8 165 helpful votes
“Good post cinema meal”
Reviewed 24 January 2014

We visited JG after going to the cinema and had a very good meal. The restaurant was not that busy on a mid-week evening. We just opted for 4 menu choices and prawn crackers and this was sufficient for the two of us. The service was good, although as they were quiet we would not expect it to be slow. But the staff were friendly and efficient. The cost was very reasonable for such good quality food.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CharlieCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon Wiltshire
Level Contributor
75 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“A Christmas Treat”
Reviewed 18 November 2013

As the Festive Season approaches, now is the time to consider Jade Garden as a venue for the Christmas Party or for just a special meal out with family and friends. The Oriental cuisine here is second to none and the service is absolutely top notch! Value for money is guaranteed and this Restaurant is well worth booking now - well in advance of what should be a Christmas rush.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank johnlister500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Disappointing evening!”
Reviewed 9 November 2013 via mobile

Mediocre food, small portions, over priced and to top it off poor service. A very disappointing meal. Only asked once if we wanted a drink. Couldn't have a decent conversation due to a table of girls being extremely loud. When we wanted to pay the bill we had to wait 15 minutes for someone to finish a phone call before they could use the card machine. Poor, poor, poor! Oh and first time ever I've still been hungry straight after a Chinese meal

Visited November 2013
Helpful?
Thank Shele121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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