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“A Lovely Hotel”

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Swindon Marriott Hotel
Ranked #7 of 25 Hotels in Swindon
Bandon
Level 4 Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A Lovely Hotel”
Reviewed 5 July 2012

Stayed at this hotel and enjoyed every minute of our stay. The staff were exceptional, the welcome we received was first class, they were interested in the customer.
The room was clean and very comfortable and the breakfast was excellent.
Plenty car parking on hand and one felt that the vehicle was secure.
We are unable to comment on the leasure facilities as we did not avail of them.
Would have no difficulty in staying there again and hope to do so again at some point.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert B, Manager at Swindon Marriott Hotel, responded to this review, 2 August 2012
Thank you very much for taking the time to write a review about your recent stay with us.

I am please you enjoyed your stay and we look forward to welcoming you back to the Swindon Marriott again in the future.

**Please note we have now introduced "Free Wifi" in our Chats bar, Source Restaurant and our newly opened Patio area**
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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656 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2012

The rooms were very clean and generous in space. Also the beds were extremly comfortable and large. The swimming pool was big and completly spotless. The breckfasts and general service were excellent and thoughtful. The bathrooms were clean and tidy and the staff polite and thoughtful. I recomend you stay at this hotel when you need to stay near the area.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lottief6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Leonards, East Sussex
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 July 2012 via mobile

Stayed here for my sons birthda for one night. Hotel reception / bar was contemporary and clean with friendly reception staff.

Had to wait for room to be cleaned, not ready until 1545 not really acceptable but not a major issue for us.

Got upgraded to a delux room which was a nice touch but no different to a standard Marriott room at most hotels. Room was the normal high standard.

The leisure facilities / changing rooms were dirty and in need of immediate refurbishment. The jacuzzi was the smallest I have ever seen ! The steam room stunk and was dirty and there was a large build up of body fat around the pool, which is not acceptable.

The hotel seemed very short of staff, experienced no staff at bar for several minutes, no staff member at leisure club reception to collect towel from. Obviously this saves money but probably counter productive.

The staff were all very friendly and breakfast normal high standard.

Ample free parking which is always a bonus !!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathan29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redditch Uk
Level 4 Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 July 2012

Just returned from a couple of days stay here with wife, daughter and dog - yes they allow pets too. Was pleasantly surprised to find out that we were on the 3rd floor with the dog as expected to be dumped in the far corner of the hotel.
On the Friday night there was a prom night in the hotel (Whatever school they were from should be very proud of them and their behaviour and good manners), but we were not disturbed at all by the party going on below.
Leisure centre area was good with steam room, sauna, jacuzzi and good size pool.
Enjoyed a 3 course Sunday lunch before we left - well recommended; tasty and plenty of it.
Staff were all very friendly and duty manager on leaving made a big fuss of the dog and took time for a long chat with us.
Outside of the hotel on the approach road and some of the decor in the rooms could do with a little update as this is looking a little tired.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lighty33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 July 2012

I stayed 30th June and had the slowest meal i have ever eaten.The service is awful and all the staff seem to be half asleep.The restaurant was not busy but the staff never cleared the plates between courses and just seemed not interested.I would never stay at this hotel again.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jimmc74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2012

The staff were very friendly the hotel itself was clean and tidy. The overall experience was great and I would recommend it to anyone.

The only draw back was that the pool was a little small and the spa was not open on a Sunday

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert B, Manager at Swindon Marriott Hotel, responded to this review, 2 August 2012
Thank you very much for taking the time to write a review about your recent stay with us.

I am please you enjoyed your stay and we look forward to welcoming you back to the Swindon Marriott again in the future.

**Please note we have now introduced "Free Wifi" in our Chats bar, Source Restaurant and our newly opened Patio area**
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 June 2012

This is at the top end in terms of hotel prices in Swindon yet I am struggling to remember a night with a more uncomfortable bed. Serves a purpose being so close to the M4 - a functional location for travellers.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hudson58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert B, Manager at Swindon Marriott Hotel, responded to this review, 21 June 2012
Thank you for taking the time to complete this trip advisor comment, I will investiage which room you stayed in and replace the bed if needed.

Please email me your stay details.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swindon Marriott Hotel

Property: Swindon Marriott Hotel
Address: Pipers Way, Swindon SN3 1SH, England (Formerly Marriott Swindon Hotel)
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Swindon
#2 Luxury Hotel in Swindon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Swindon Marriott Hotel 4*
Number of rooms: 156
Official Description (provided by the hotel):
Quaintly sitting on the outskirts of historically Old Town, the Swindon Marriott Hotel boast a reputation for outgoing service and unmatched amenities. Each guest room of our traditional hotel continues to exemplify luxury for both business and leisure guests alike. Plan a retreat to our tranquil sanctuary and indulge yourself in one of the largest leisure clubs in Swindon, our relaxing on-site spa or enjoy a walk in our beautiful private gardens. ... more   less 
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Also Known As:
Marriott Swindon
Swindon Marriott Hotel Wiltshire

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