Room, bathroom and dining facilities were kept clean. Breakfast buffet was adequate, with its variety of choices. They should adjust the sweetness of their apple juice. It was much too sweet for me. Lunch offerings for our business meetings were tasty and well prepared. Zoila made sure that our coffee and lunch went perfectly well everyday. We thank and admire her for her dedication.
Bed and linen in rooms were comfortable. Bathroom fixtures are quite new. Rooms though don't have closets. Instead they have a steel bar for hanging clothes. TV programs are very limited, as there are no cable channels. While the hotel is an environmental advocate, management does not have to be too literal about it at every instance by painting bedrooms green.
Overall, the hotel and its service are satisfactory. I would have classified these as "very good" had the counter staff been not inflexible with regard to modifications of reservations. My issues with them are too long to describe in this review, but my disappointment was that their terms and conditions, as written in their online confirmation vouchers, are vague. They cite rules which, to my mind, are not found in their confirmation vouchers and therefore unjust. They try to be polite but I suppose were helpless under rules set by management and become the subject of disputes with customers who booked online.
- Official Description (provided by the hotel):
- Refurbishment completed Jan 2009, including all bedrooms, restaurant and bar. It is now modern and comfortable with Free Wi-Fi internet, ideal for business or leisure. Bedrooms: Comfy Beds, Flat screen TV, Courtesy tray and all en suite. English and Continental Breakfast. Restaurant open Lunch and Dinner featuring savory and sweet buffets, food all day. Bar with Sky TV. Hotel was taken over by Campanile from Ibis Jan 2008. ... more less
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- Also Known As:
- Campanile Swindon Hotel Swindon
- Hilton Garden Inn Swindon
- Campanile Swindon Wiltshire