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“Typical understaffed & overpriced chain restaurant”
Review of Chiquito - Swindon

Chiquito - Swindon
Ranked #267 of 442 Restaurants in Swindon
Price range: US$13 - US$32
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: Dinner, Breakfast, After-hours, Reservations
Description: 'South of the border' passion is always served up at Chiquito. A menu of bold Mexican and Tex-Mex cuisine is prepared however the diner likes it. Burritos, sizzling fajitas and tacos can all be customised for vegetarians or those wanting more spice. A kids menu, games and entertainment add to the family-friendly vibe, and there is a great range of exciting cocktails, mocktails, wines and tequilas.
Swindon, United Kingdom
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Typical understaffed & overpriced chain restaurant”
Reviewed 1 April 2014

50 minute wait between starter and main course. Also you will very much receive a 'Sales rep' rather than a waitress, constantly offering cross promotions and offers, its like being in a car dealership at times!

Drinks kept running dry with no offer of ordering another, constantly had to call the waitress over. Wrong drinks received on two occassions.

Manager seemed a bit aggressive with staff, can't be a nice place to work.

Food was most certainly overpriced with inadequate portion size or quality of product.

Ominously seems to have had a flurry of excellent TripAdvisor reviews from new contributors in recent times, make of that what you will!

Just terrible, avoid!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TRGManager, Guest Relations Manager at Chiquito - Swindon, responded to this review, 4 April 2014
Dear Gary M,
Please accept our apologies that you did not enjoy your visit to our Swindon restaurant.
We’re really keen to discuss this further with you- so we’ve sent you a direct message.
If you could come back to us that would be much appreciated.
Thanks
Tasha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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252 reviews from our community

Visitor rating
    65
    51
    38
    38
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Swindon, United Kingdom
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Third time visited”
Reviewed 13 March 2014

I love this restaurant fun , friendly, atmosphere. Please try the southern fried chicken with pork is my fav, i love the ginger beer mojito too,

I will be returning again. This place is getting addictive.

Try it.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
1 review
“Friendly staff and lovely food!”
Reviewed 9 March 2014 via mobile

Couldn't fault the evening. On arrival we were greeted immediately by friendly staff and taken to our table, drinks ordered straight away and arrived quickly along with complimentary popcorn. Staff were very helpful (as usual) recommending dishes when I said I was unsure what to have; the food came out quickly and was very tasty. Will definitely be returning soon!

Helpful?
Thank xobecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Kids love it”
Reviewed 7 March 2014

Went there with my wife and son, and I watched the kids around us so amused with the sizzling dishes and colours of the meals.
Food was great although the prawns are getting smaller and smaller compared to a year ago.
It is definitely a family favourite!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Luis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
“Good mexican”
Reviewed 5 March 2014

Went there for dinner with a bunch of friends and had a great time! Great food, sufficient portions and lots of fun!

Visited April 2013
Helpful?
Thank Jeny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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