The place is a pub with a few rooms above it, as such, it is okay. However, it is fairly unique these days in that the landlord is not best suited for the hospitallity business. He was both brusque and unhelpful in equal measure. I pre-paid but in error paid for my room on departure in February. Despite multiple e-mails to the booking agencies and sending copy receipts, still no refund (or even correspondence without being chased.)
I stay in Swindon every week and the Tawny Owl is very convenient for me, however I would rather put up with the inconvenience of staying elsewhere than stay here again, but hope one day to get my overpayment refunded.
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- Also Known As:
- Tawny Owl Swindon, Wiltshire