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“Surprisingly good!”

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Holiday Inn Swindon
Ranked #18 of 24 Hotels in Swindon
Maidenhead England
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Surprisingly good!”
Reviewed 30 January 2012

We needed somewhere to stay in Swindon for a family party. We picked this because of its price and also it's location. I had stayed there before - it was ok but on the whole quite unremarkable.
Well I am now seriously impressed! We were checked in very efficiently - I had to change one of the rooms and this was done without a quibble. Our rooms were warm and quiet. The shower was excellent - always a niggle of mine.
Breakfast (only £5 per person if booked in advance) was also very good - f they even had porridge.
What really made our stay was the staff - they ALL made us feel special.
Thank you!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Drot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Chippenham, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 January 2012

A highly recommendable Hotel with excellent staff and good facilities.
We visted on a Saturday and Sunday night; the hotel was fairly quite and was a pleasant place to stay - just out of town.
In places the Hotel is 'well worn' but putting that aside everything else was good.
We had a family room (recommend) which gave us more space & an extra bed if needed.
Will stay again.

Kelvin on front desk was amazing.
Many thanks Kelvin.

Room Tip: A pleasant hotel with excellent staff, free parking in a quite seeting Enjoyable facilities inc. po...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 January 2012

We have just returned from staying at this Holiday Inn on return from a family visit and felt the need to comment on what we had experienced.
We found it impossible to fault this hotel, everything about it was excellent, from the greeting on arrival, to the room décor, but most of all the friendliness and professionalism of all the staff we came across.
All the staff seemed extremely happy in their jobs and rather than the somewhat ‘false’ attitude you can receive in other establishments this was not the case in this particular Holiday Inn. They were all extremely courteous, friendly and professional. I strongly recommend this hotel to other travellers for its location (very close to the M4), standard of the rooms and the great staff. We were also very lucky to have stayed here on one of the Holiday Inn Special Rates – real value for money!

Room Tip: Very close to the M4, very convenient.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AfrequentTraveller77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2012

Overall very good, the room was clean and what you would expect, the staff were very good. Stella and her team were very professional and helpful, at the wedding the only complaint was sending the bridesmaids down the aisle first which was unexpected and made it extremely difficult for the photographer to get any photographs of the bride coming down the aisle.Apparently this is a system coming over from America, never heard of it happening before, I would have liked a choice.
The only other gripe was discovering very late in the day we were being charged £6 corkage for each bottle of wine that was opened.
Apart from these 2 gripes I must reiterate that that everything else was perfect. Thank you very much for helping to make the day a success.

Ady and Rosie

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdyRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 19 January 2012

I stay at this hotel regularly and can confirm that the quality of service sets this hotel aside from the others in the area. The staff are both friendly and helpful, where your ask is never too much.

Thoroughly recommended...

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pal3Rider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southern england
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 January 2012

As previous reports have said, the staff here are exceptional, very happy , helpful and efficient.
I would disagree with the previous poster , i thought my room was not only clean but actually very good all round.The 3 days i stayed here were pleasant , food good , pool and associated areas ok and the bar was up to par.I have stayed in 4star hotels that don't come anywhere near this hotel .

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bruinSouthernEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
813 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 17 January 2012

I cannot praise the staff enough, without a doubt, the best staff I've met in a uk hotel in a long time.
Just a shame the rooms are dates and not as clean as I expect.
The food on room service as also good.
For the staff alone I wish I could give it a higher rating, but just feel like many HI's they are not being maintained as they should.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank UkSil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Swindon

Property: Holiday Inn Swindon
Address: Marlborough Rd, Swindon SN3 6AQ, England
Phone Number:
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Swindon
#5 Family Hotel in Swindon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Swindon 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Holiday Inn Hotel in Swindon is located minutes from Junction 15 of the M4 but within easy reach of Swindon Town Centre with ample free ample free parking. Easy access to the cities of Bath, Bristol and Oxford and 1 Hr from London Heathrow. The hotel has 99 well appointed bedrooms which include 10 Executive rooms. All rooms have en suite bathrooms with shower, direct dial telephone, tea and coffee making facilities, hairdryer and iron and ironing board. Residents can enjoy and unwind with complimentary use of the Spirit leisure club with gymnasium, indoor pool, jacuzzi, sauna and treatment room (subject to availability). Our hotel bar and lounge offer tempting dishes from around the world and is a great meeting destination, a relaxing garden terrace can also be enjoyed at the hotel along with the lounge showing all Sky sports channels also ESPN on a 50inch plasma TV. Our contemporary restaurant is a great place to relax and enjoy our menus including the famous Holiday Inn breakfast. Hotel offers 24hr room service also. Under 12's stay and eat free when sharing a room with their parents* Terms and conditions apply. Swindon town centre is within 3 miles driving from the hotel, also the Swindon train station and McArthur Glen Designer Outlet Village. The hotel is ideally located for exploring Wiltshire's surrounding attractions, including Lydiard Park, the Royal Wooton Bassett, the Cotwolds, Avebury Stone Circle & Stonehenge, Longleat Forest and the Steam Railway Museum or for catching a game at Swindon Town Football Club in the town centre. Academy Style Meeting Rooms, 5 purpose built meeting rooms that cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Parties including Christmas Parties.Our Academy standard meeting facilities with natural daylight and air conditioning can accommodate up to 70 delegates. ... more   less 
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Also Known As:
Holiday Inn Swindon Hotel Swindon
Swindon Holiday Inn
Holiday Inn Swindon Wiltshire

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