We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Aggravated afternoon tea”
Review of Chat's Cafe Bar

No photo provided
Got a photo?
Add it.
Chat's Cafe Bar
Ranked #213 of 446 Restaurants in Swindon
Restaurant details
Lapta
Level 6 Contributor
164 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Aggravated afternoon tea”
Reviewed 4 January 2013

If you want somewhere to go for afternoon tea in Swindon do try the Marriot Hotel where an excellent tea is served in the Bar/Lounge area which, through sound proof glass, overlooks the swimming pool but .............................

Although we have regularly met with business associates or friends and enjoyed afternoon tea, or an early evening snack, in comfort at the Marriot Hotel not this time!

On that day, there was an overpowering smell of chlorine in the Hotel Lobby, we had to search long and hard for a waiter as the Bar/Lounge area seemed to be completely unmanned and our visit was ruined by small children screaming and repeatedly ramming chairs across the uncarpeted solid floor of the Bar area. They were completely out of control for well over half an hour whilst their oblivious young mothers chatted after a swimming session. That aggravation was cemented by the fact that there were no staff on hand to deal with the disruption they were causing.

My advice for visitors and guests is 'carry out a recce of the Bar and Lounge area' before settling in for afternoon tea or meeting with business associates and to the Marriot Hotel is 'give some thought' to where young families, visiting simply to use the Health Club facilities or for swimming lessons, might wait with their children and not cause disruption or inconvenience for guests or visitors to the hotel. If this is not possible, then please ensure that the area is adequately staffed and that staff are trained to make young families using the Health Club/Swimming Pool aware of acceptable conduct in a public area.

A very disappointing experience!

    • Value
    • Service
Helpful?
3 Thank Judith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

7 reviews from our community

Visitor rating
    6
    0
    0
    1
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first

Travellers who viewed Chat's Cafe Bar also viewed

 
Swindon, Wiltshire
 

Been to Chat's Cafe Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing