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“relaxing break” 4 of 5 bubbles
Review of Stanton House Hotel

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Stanton House Hotel
Ranked #6 of 24 Hotels in Swindon
Tadley
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“relaxing break”
4 of 5 bubbles Reviewed 9 February 2014

We stayed at the hotel on a " secret escapes" deal, excellent value for money. We had a minor problem at check in, there was no record of our booking, the receptionist thought that the booking had gone through to junk mail which obviously needs to be sorted out for future bookings. However it was all sorted very quickly and we were checked in our room within 20 mins. The room was spacious and very clean as was the rest of the hotel. The staff were all very friendly and helpful. The deal included a 3 course meal, Japanese or English, we chose the Japanese menu which was very good but if I'am honest not to my palette, but that's a matter of taste, it certainly went down well with all the other diners,our waitress was very good when we questioned her about the menu, she really knew her stuff, a credit to the hotel. Breakfast was very good, lots of choice and again the staff were very attentive. A very enjoyable stay, We would stay again and highly recommend it to others.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank piplie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Stanton House Hotel, responded to this review, 24 February 2014
Thank you for your kind comments, I am glad you enjoyed your stay hope to see you again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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641 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
Ashford, United Kingdom
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 5 February 2014 via mobile

Not for me. Too far out of Swindon with a strange English meets Japanese menu combination - perhaps on account of its proximity to the Honda Factory.

Functional but the Nothing enchanting about it.

Decent room though (although the TV did not have a clear picture).

Stayed January 2014, travelled on business
Helpful?
Thank ImpBublinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Stanton House Hotel, responded to this review, 24 February 2014
Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

Booked a 3 night B&B package through Amazon at a very good price so was not expecting too much, but was very surprised at the quality of the hotel, service from the staff, food in the restaurant and the walks available from the hotel gardens into the surrounding woodland.
Did not get the room upgrade several other reviewers mentioned but did not really need one as the double room was spacious, clean and very good quality. Breakfast choice was a bit limited but the quality was excellent and service very good. Ate in the restaurant one evening and the steak I had was superb. Definitely recommended!!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Stanton House Hotel, responded to this review, 24 February 2014
Thank you for your comments, I am glad that your stay was enjoyable, we look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 5 January 2014 via mobile

We stayed here to celebrate a birthday after booking through secret escapes.
The main building and the grounds are lovely. We were upgraded to the Swan room which was lovely with a four poster bed and a large balcony.
We ate in the rosemary restaurant and the food was okay but nothing special. Breakfast really let the hotel down, it was Buffett style and looked very unappealing after being left out for hours . There were not a lot of guests staying over and we felt it should have been freshly cooked to order.
The staff could do with training, check in and check out was far too quick and no engagement with the guests.
If they just improved customer service and the breakfast quality I think they could get to four stars.

Stayed January 2014, travelled as a couple
Helpful?
4 Thank Liketostayover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stantonh, General Manager at Stanton House Hotel, responded to this review, 22 January 2014
Thank you for your comments, we are currently looking at changing the service at breakfast to ensure that all of our guests receive an excellent quality breakfast, i am sorry that your experience with our reception was below our usual standard, this will be looked at to ensure that guests receive a warm welcome and friendly good bye. We look forward to welcoming you again.
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Wales
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 January 2014 via mobile

Stayed here for one night. Booked through secret escapes to include evening meal and breakfast.
Hotel is lovely and in a gorgeous location - easy to get to from the M4. Stunning grounds.

On check in we were upgraded to one of the four poster bridal suites - a very pleasant surprise. The room was lovely, very spacious, clean, with its own stone balcony/terrace. There was a fridge in the room with complimentary Budweiser, orange juice and waters (2 of each) and a huge tv - limited channels.

Evening meal is served 6:30-9:30; we ate from the Japanese menu (AYCE) - an English menu is available. We had pre-paid for a three course meal. The starters didn't look that appetising but they were actually very tasty. Lots to choose from. My husband was very impressed with the sushi chef and sampled a huge range of freshly made sushi pieces.
The main course was good; you order various dishes from the menu and each is cooked to order as you order them. This course was delicious although was a little bit disappointed that we were told we had to order from the main course options as the kitchen was closing. We'd only been in the restaurant 30 minutes and so felt a little rushed here. Also, because the kitchen had closed, we were unable to order dessert.

Breakfast is served from 6:30-9:30 and included items to suit Japanese, English and continental tastes. Full English breakfast items, cereals, toast, fruit, juices, cheeses, croissants, rolls are all available as part of a self service buffet. It would seem, the later you leave it, the less busy the restaurant is.

Staff at the hotel are very pleasant and go out of their way to help/accommodate you. Would definitely stay here again.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank BreconBex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stantonh, General Manager at Stanton House Hotel, responded to this review, 22 January 2014
Thank you for you comments, which are much appreciated and acted upon. I am sorry that you were not able to completely enjoy the Japanese AYCE buffet as the kitchen was closing, I will talk to the Chefs and Restaurant staff to make sure that all of our customers are able to finish and enjoy their meals without feeling rushed. On the positive side we have found that our customers really enjoy seeing their Sushi being prepared to order and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 9 December 2013 via mobile

Breaking our journey on a Sunday evening we drove down the long and winding drive to this imposing country house.
The welcome was lovely and the receptionist was very friendly and helpful but the real surprise was the room that was so impressive we returned to the reception and booked another night
Being picky, which seems churlish, the lights were dim, the TV channels few and the wi-fi patchy but perhaps we didn't really need these add-ons.
The bed was comfortable, the bathroom a joy with good shower force and the view across to the Lake where swans, ducks, blackheaded gulls and moorhens gathered was the icing on the cake.
We dined on Japanese food in the restaurant which was delightful so much so that on the following day, after a walk through the gardens and a stroll along the lake, we returned to the restaurant for Japanese lunch. We drove away with the intention of returning quite soon.

Stayed December 2013, travelled with friends
Helpful?
3 Thank KitGolding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stantonh, Manager at Stanton House Hotel, responded to this review, 1 January 2014
Thank you for your review. I am so pleased you enjoyed your stay, meal and afternoon Tea. We will be delighted to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

We stayed here a few months ago on a groupon deal which was excellent value and I think it was the best room in the hotel as it was magnificent with a 4 poster bed and balcony. We have been in the restaurant a few times now and the food is great, but the service is let down by one of the waitresses, who was a cant be bothered type of girl. The other two that also served us were very helpful, but we were all fed up with this one girl.
The service did distract from a wonderful hotel and service, but we will still recommend it highly and just hope you get the Japanese waitresses.

Room Tip: If you can go for the 4 poster bed with a balcony
See more room tips
  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mark l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stantonh, Manager at Stanton House Hotel, responded to this review, 1 January 2014
Thank you for your comments, I am glad that you enjoyed your stay and Japanese meal, we will look to improve upon the service within the Restaurant. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stanton House Hotel

Property: Stanton House Hotel
Address: The Avenue | Fitzwarren, Swindon SN6 7SD, England
Phone Number:
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 24 Hotels in Swindon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stanton House Hotel 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Stanton Hotel Swindon
Stanton House Hotel Swindon, Wiltshire

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