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“Nice bed bad breakfast” 3 of 5 bubbles
Review of Premier Inn Swindon Central Hotel

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Premier Inn Swindon Central Hotel
Ranked #10 of 24 Hotels in Swindon
Southend-on-sea, United Kingdom
1 review
“Nice bed bad breakfast”
3 of 5 bubbles Reviewed 26 August 2014

Lovely bed good sleep as usual. But the chef was either going thru divorce or didn't love his job. The cooked breakfast had been
Murdered and there was no hope for it improving before I had to leave for my very important appointment. Don't have the breaky. Bar good and so were the the staff and other inmates. Just bad chef

  • Stayed August 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mary-jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 28 August 2014
Dear Guest,

Thank you for taking the time to write a review about your recent stay. I'm pleased you enjoyed your stay but I'm also dissapointed to hear breakfast was not up to standard. I will investigate this with the General Manager of the restaurant, please be assured that this is not a reoccuring problem.

Please contact us and we can arrange for a refund to be made for your breakfast charge.

We hope this has not dappened your view of Premier Inn and we would like to welcome you back in the near future.

With kind regards,

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

256 reviews from our community

Traveller rating
    115
    94
    28
    13
    6
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Frizington, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

I stopped here for 3 weeks while working in Swindon, as usual for a premier inn the room was clean, the bed comfy and the staff friendly and helpful. The brewers fayre next door did good food and the staff there were very helpful with my dietary requirements. Would recommend if you are in this area.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hchdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 23 August 2014
Dear Guest,

Firstly, I would like to thank you for taking the time to write a review about your recent stay in our hotel.

I am delighted to hear you enjoyed your stay for the whole 3 weeks! I will pass your lovely comments onto the team at Swindon Central; they will be pleased to know you had a comfortable stay.

You will be pleased to know that we will be receiving even better beds very soon.

We hope to welcome you back to Premier Inn in the near future.

With kind regards,

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 9 August 2014 via mobile

Stayed here in July for a Leeds pre-season friendly. I always tend to use the Premier inns because of their reputation and free safe parking.

Staff were friendly and helpful. Room was clean tidy and very comfy. No air con as stated but fan did a fair job.
Adjoined Brewers fair did a very nice breakfast but when I went in after the match it was like a morgue.
Marked a four as lack of air con and my deal was nothing like cheap as others appeared to get.

Stayed July 2014, travelled solo
Helpful?
Thank StanfromLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 17 August 2014
Dear Guest,

I would like to thank you for taking the time to write a review. I will pass on your nice comments regarding our staff, they will be pleased to hear you found them to be friendly and helpful.

We are hoping to have air-con installed when we have a refurb in the future but we are glad the fan did the job to keep your room at a comfortable tempature.

If you book in advance you may be able to book with a Premier Saver rate which starts from just £29 but these do go quickly.

Thank you again for writing us a review.

We hope to welcome you back soon.

With kind regards,

Lucy Raynor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire, United Kingdom
1 review
3 of 5 bubbles Reviewed 31 July 2014

Stated here overnight as a stopover for a long journey. Staff were great as normal. We ate at a local Harvester which was excellent and had the Premier Inn breakfast at the Brewers Fayre pub opposite to the hotel. Again this was excellent. The only downside to the hotel is that there is no air conditioning and the windows can't be opened more than a few inches due to security which is fair enough as we were on the ground floor. This meant we couldn't get the temperature in our room below 28 degree's which was shown on the room thermometer. This Sadly meant we had to put we towels on the kids to cool them down it was that jot. We finally got to sleep in the very early hours but we're woken at 7am by a lorry parked outside our window who left his engine running for ages before driving off. By then it was too hot to sleep again !

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fireblade44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 17 August 2014
Dear Guest,

Thank you for your great review. I will be sure to pass on the message to the team who will be glad to know you enjoyed your stay although we are sorry to hear you found the room too hot, we hope the fan and sheets helped to make you all slightly more comfortable. We are hoping that air-conditoning can be installed when we have a refurb.

When you book rooms online, hotels with air-con will have an air-con icon, please look out for this in the future if you would prefer to stay in a hotel that has air con.

I would like to investigate the lorry which was parked outside around 7am as our contractors should not arrive before 9am.

At Premier Inn we strive to deliver a great service and a brilliant nights sleep, we are sorry on this occasion we failed to do so. We offer a Good Night Guarantee, please contact us so we can arrange this for you.

Thank you again for taking the time to write a review.

We hope to welcome you back in the near future.

With kind regards,

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 16 July 2014

Stayed three nights for work purposes. Solo woman, fab friendly reception staff, very helpful. Very mindful that I was travelling and staying alone which was lovely. Offered to contact brewers fayre to arrange breakfast bang on 630 as I had an early start. Quick response to problems to wifi which was very welcome. Brewers fare offered good food and comfortable surroundings. Comfortable, good sized and lovely clean rooms with fab beds. Absolutely no issues, would definitely use again. Thank you for a lovely stay.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 29 July 2014
Thank you for your great comments!

I will be sure to pass them onto our team who will be pleased to know you enjoyed your stay.

We hope to welcome you back in the future.

Kind regards,

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 July 2014

We got a good deal for 2 nights including breakfast. Good points :- nice and clean room and bathroom ,lovely breakfast,and quiet .Bad points :- needed a new mattress and pillows. No air con , but fans were in the room The lady on reception was friendly and helpful .

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank ROSIEGRAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 17 July 2014
Many thanks for taking your time to write such a great review.

It is very important to us that our guest's enjoy every aspect of their stay. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs.

We hope to welcome you back again in the near future.

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nantwich, United Kingdom
Level Contributor
473 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

I regularly use premier inns and this was the first sty at this one, the room was spotless and the staff very helpful.

Parking is free but no aircon at this one which is reflected in the cheaper price you pay, for a family for £30 you really can't go wrong.

The on site brewers Ayer was good for breakfast, not hot buffet which you tend to find at the busier inn but cooked to order was very good.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwindonCentral, Front Desk Receptionist at Premier Inn Swindon Central Hotel, responded to this review, 17 July 2014
Many thanks for taking your time to write such a great review.

It is very important to us that our guest's enjoy every aspect of their stay. Your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs.

We hope to welcome you back again in the near future.

Lucy Raynor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Swindon Central Hotel

Property: Premier Inn Swindon Central Hotel
Address: 1 Larch Close | Kembrey Business Park, Swindon SN2 8YS, England
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Romantic Hotel in Swindon
#5 Business Hotel in Swindon
#6 Family Hotel in Swindon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Swindon Central Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
We have a friendly team of receptionists day and night, to check you in and help you with any problems or queries you may have. We like to ensure you are happy and comfortable while stopping in our Swindon Central Premier Inn. Ideally situated for both business and leisure guests, within easy reach of M4. For business this hotel is located on Kembrey business park. Local attractions include Oasis Leisure Centre and McArthur Glen Outlet Village for great shopping. Swindon town centre is 2 miles away. Our Swindon Central Premier Inn has everything you'd expect,incredibly comfy beds in every room and an onsite Brewers Fayre restaurant serving great value pub favourites in a family friendly environment.Please note - for anyone wishing to pay by cash on arrival, we will need to see some I.D. ... more   less 
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Also Known As:
Premier Inn Swindon Central Hotel Wiltshire

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