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“Absolutely Excellent Service!” 5 of 5 bubbles
Review of Premier Inn Swindon North Hotel

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Premier Inn Swindon North Hotel
Ranked #13 of 24 Hotels in Swindon
Certificate of Excellence
Brussels, Belgium
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Absolutely Excellent Service!”
5 of 5 bubbles Reviewed 1 November 2008

Hi!

I really expected to have a very mediocre stay in this Premier Travel Inn, as previous experiences have not been great, but the welcome and service we received at this hotel were better than some we've had at 5 star properties recently. We were greeted by Dan who was smiling, happy and attentive and given room 119. The room was clean, fairly newly painted and smelled pleasant - it was cold at first but, low and behold, the heater actually worked and we were toasty warm in minutes. The bed was very comfortable and the water was hot. My only very small gripe was the threadbare towels. We ate a good breakfast in the pub next door and again, were extremely impressed by the staff and service.
All in all, a very good night's stay for only £52! We will be back!

  • Liked — the staff
  • Disliked — the towels
  • Stayed October 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tobyteabag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSwindonNorth, Deputy Manager at Premier Inn Swindon North Hotel, responded to this review, 20 November 2008
Dear Sir and Madam,

Thank you for kind comments, it is really great to see that you enjoyed your stay with us at Swindon North.

I have already fed-back your comments regarding the towels to our linen supplier and our housekeeping team and I hope that next time you are in Swindon, should you choose to stay with us again you will see the improvement.

Once again, thank you for choosing Premier Inn and thank you for your comments.

Best regards,

Dan England
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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359 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Telford, Shropshire
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 June 2008

With the Premier Inn brand, you know what you're going to get and the Swindon North did not disappoint. The staff were extremley welcoming, friendly and helpful. The rooms clean, functional and very comfortable.
The pub next door is excellent, with a selection of real ales and a fantastic menu.
All in all, this is a good base for the surround area and the Cotswolds.

  • Liked — The quality and pub next door!
  • Disliked — Internet Access!
  • Stayed June 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Simon70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 March 2008

I stayed at this hotel for a couple of nights when I was working in the area.

It was pretty much as you would expect if you've seen the recent TV adverts with Lenny Henry. The room was spacious and clean. Comfortable bed and modern bathroom, although the fittings in the bathroom were clearly chosen to suit a budget rather than the guests' convenience. The shower has a fixed head so it is not possible to wash your hair without taking a shower and there is no mixer in the basin, so the water is either too hot or too cold. These are minor irritants though.

What they don't point out in their ads or brochures is that you are unlikely to be able to get any sleep. My room was in a long corridor and there were people walking up and down, banging doors and having loud conversations until the small hours of the morning.

This problem could have been avoided by having smaller floors or landings but I guess the priority for the hotel is to pack 'em in for max profit.

  • Liked — Cleanliness
  • Disliked — other noisy guests
  • Stayed March 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank StaggerLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Swindon North Hotel

Property: Premier Inn Swindon North Hotel
Address: Broad Bush | Blunsdon, Swindon SN26 8DJ, England
Region: United Kingdom > England > Wiltshire > Swindon
Amenities:
Free Parking
Hotel Style:
#1 Family Hotel in Swindon
#5 Romantic Hotel in Swindon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Swindon North Hotel 3*
Number of rooms: 62
Official Description (provided by the hotel):
With 500 hotels across the UK, Premier Inn is the UK's biggest hotel chain. We have more hotels in more places making it easier for you to stay away from home... Our guests have been enjoying staying with Premier Inn for over 20 years. They tell us they love the value we offer, our clean and comfortable rooms and the warm welcome they receive from our team members. If you've not stayed with us before give us a try - you'll soon see why we're the country's number one. ... more   less 
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Also Known As:
Premier Inn Swindon North Hotel Swindon
Premier Inn Swindon North Hotel Wiltshire

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