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“Bank holiday break”

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Buckatree Hall Hotel
Ranked #4 of 21 Hotels in Telford
Certificate of Excellence
Reviewed 19 April 2014 via mobile

Great location just of M54. Feels like were right in the country side.
Great walks around with good views of Telford and surrounding areas.
Staff are very helpful and friendly.
Food was lovely.
Only problem ive seen is all PAT tests are miles out of date, but this can easily be rectified.
Would stay again and recommend.

Stayed: April 2014, travelled as a couple
Thank Nicolas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneJenson, General Manager at Buckatree Hall Hotel, responded to this reviewResponded 30 April 2014

Dear Nicolas,

Thank you for taking the time to post a review. I am delighted you enjoyed your stay and were able to take full benefit of our beautiful surroundings.

Our electrical safety is taken very seriously and the items you refer to fall under the PAT (portable appliance testing) regulations, however, our TV’s are actually fixed items and therefore fully compliant. Your observation is much appreciated and we will look at how best to address this in order to be clearer to our guests.

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856 - 862 of 1,219 reviews

Reviewed 14 April 2014

Stayed here with five friends while attending a conference. We had booked three twin rooms but only two were available but when we explained that a double with a child bed was not suitable we were offered another double room at no extra charge.

The rooms were fine, although I found the bed a little hard, and were very clean. The food at breakfast, in the bar and dinner in the restaurant were all fine.

What makes this hotel stand out is the staff. Every member of staff I encountered was helpful, friendly, efficient and professional. The breakfast service was very busy as most guests seemed to be attending the conference and, consequently, wanted breakfast at the same time but what could have been a chaotic experience was handled extremely efficiently.

I would certainly recommend this hotel to anyone visiting the Telford area. It is a little far out from the Conference Centre especially as the traffic in Telford is so bad but is well situated for walks on The Wrekin and other tourist attractions.

  • Stayed: April 2014, travelled with friends
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1  Thank Happyism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneJenson, General Manager at Buckatree Hall Hotel, responded to this reviewResponded 30 April 2014

Dear Happyism,

Thank you for taking the time to post such a positive review. The team always work hard to ensure our guests’ expectations are met and wherever possible exceeded, it’s when we receive such wonderful feedback that we know it is all worthwhile. Thank you.

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Reviewed 14 April 2014

We stayed for three nights, on a deal which included one dinner and one bottle of house wine, as well as breakfast every morning.

On arrival, we were stunned by how perfect the location is - in one minute you can be climbing hiulls and exploring woods, in two minutes you can be strolling round a frogful pond, after driving for fifteen minutes you be enjoying the many fascinating industrial revolution museums, including Blists Hill Victorian Town.

We were surprised and delighted by how spacious our room was. There was a comfortable seating area, as well as lots of uncluttered space. Unfortunately, the bed was very hard, and also made up in a slightly peculiar, uncomfortable way. There was what seemed to be a very handy mirror with shelf below and light above - perfect for make-up, I thought. But the light didn't work. I left a note about it, and got the reply "Light is not currently in use". But everything else worked fine.

We are vegetarians, and were disappointed to see that there was only one vegetarian option on the menu. And this was something one of us didn't like. However, when we told the waiter, he went away and came back offering us a selection of other dishes. Our choices were tasty, so we returned another evening and were again offered off-menu dishes. (The vegetable stroganoff was delicious.) I don't understand why they don't put one or two of these dishes on the menu, then vegetarians wouldn't be put off.

There is a gym, which I would have loved to have used, but I'd forgotten there was one, so didn't have suitable clothes/trainers with me.

The bar is comfortable to sit in. There's plenty of parking. Wifi is fine. And, have I already said, the location is perfect! I'd love to go again.

  • Stayed: March 2014, travelled as a couple
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2  Thank Boraxwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneJenson, General Manager at Buckatree Hall Hotel, responded to this reviewResponded 30 April 2014

Dear Boraxwoman,

Thank you for your positive review. Whilst we do not have a separate vegetarian menu, and admittedly our printed offering is limited, our chef is always happy to discuss any specific requirements and cater accordingly.

Our housekeeping staff do like their ‘hospital corners’ when making up the beds and I usually find a quick ‘poke’ with my foot whilst in bed releases the tension!

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Reviewed 10 April 2014

Stayed at this hotel while attending a conference in telford . On checking a small problem in the room spoke to the receptionist her reply was NOT I will get someone to sort it it was I will come up with you now and put it right for you how refreshing is that . The rest of my stay was excellent the staff could not have been any better

Room Tip: All rooms very good
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  • Stayed: April 2014, travelled with friends
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2  Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneJenson, General Manager at Buckatree Hall Hotel, responded to this reviewResponded 30 April 2014

Dear Caroline,

Thank you for taking the time to post a review and also to recognise the extra mile our front of house team go. Whilst there should not of been a problem in the first place it is often the way said problem is handled which impacts on us all the most.

5 stars! Thank you!

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Reviewed 10 April 2014

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Easytobook.com
Thank Lucille79
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 April 2014

We had a 3 day break in the hotel. We had a free room upgrade from the lovely receptionist. The hotel is beautifully clean, well run and it was a pleasure to stay there. We will definitely go back. The bar meal menu is a little limited but the food was well cooked and presented. Thought the house wine was a bit pricey £15.50 a bottle for Spanish plonk but it was served in a bucket of ice!

Stayed: March 2014, travelled as a couple
Thank forest12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

We thoroughly enjoyed our stay at the Buckatree with the Jaguar Drivers Club. This is a very genuine, comfortable unpretencious hotel. The food was good, we had our own spacious room for all our meals and the service was first class. No complaints whatever, I think that we will be back next year

Room Tip: Some rooms are down a flight of steps from reception, if you are not very mobile choose one on an up...
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  • Stayed: April 2014, travelled with friends
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Thank pat6119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Buckatree Hall Hotel

Address: The Wrekin, nr. Telford, Telford TF6 5AL, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Telford
Price Range: £56 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buckatree Hall Hotel 3.5*
Number of rooms: 62
Official Description (provided by the hotel):
Buckatree Hall Hotel is a renowned country house hotel set in its own mature gardens and woodland beside a scenic lake. The hotel offers first class accommodation and facilities in which you can relax and enjoy the memorable surroundings and location. We are ideally located at the foot of the famous Wrekin Hill for all of Shropshire's finest tourist attractions including Ironbridge and its museums, the Black Country and Shrewsbury. Just a short journey from Telford central we are also ideal as a base for visiting Chester, North Wales and the West Midlands. A full service hotel of which the team are highly motivated to provide a professional, friendly and fantastic product at all times. ... more   less 
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Also Known As:
Buckatree Hall Telford
Hotel Buckatree Hall
Buckatree Hall Hotel Telford, Shropshire

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