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“inconsistent food,room not clean,great golf course” 3 of 5 bubbles
Review of Telford Hotel & Golf Resort

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Telford Hotel & Golf Resort
Ranked #6 of 21 Hotels in Telford
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“inconsistent food,room not clean,great golf course”
3 of 5 bubbles Reviewed 23 June 2014

Weekend golf break the course was in great shape although the bunkers needed tending far too little sand they were rock hard and contained too many stones.The greens are running really fast and are hard to play.Being a high handicapper I found this course challenging but still a great three days,The food was not worth the prices charged and I found the menue food was inconsistent also the chefs must check the cuts of meat before cooking and serving, my belly pork still had the containment string inside.However overall the experience was good and the management great and the weekend break with mates fantastic.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,265 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
UK
Level Contributor
466 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

Stayed for a golf break with a number of people. Hotel is nice and clean, with ok rooms but starting to look dated. Pool area is again, nice although a jacuzzi would be a welcome addition. Golf course was great and in excellent condition. Very poor golf shop however. Staff very pleasant. But the food is terrible - in line with most of the previous reviews so I won't drone on. Prices high for drinks but service is slow with sandwiches regularly running out of stock. Would come back to play golf, but would not stay or eat here again. Average score at best with the golf course being the redeeming feature.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Malim27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 4 August 2014
Dear Guest,
Thank you for your honest comments, I am disappointed to hear we did not meet your expectations.
once again thank you for your feedback.
Kind regards
Michael lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

Have stayed here on numerous occasions, the hotel is well situated with decent, clean rooms. This stay managed to make use of the pool and spa, both very enjoyable, I think next visit I will book in for a longer spa treatment (only had a spur of the moment taster session this time). The breakfast servers are friendly and food is of a good standard.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ugoEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 19 July 2014
Dear Guest,
thank you for your kind comments, I am delighted to hear about your pleasent stay with us.
I hope to see you back soon.
Kind regards
Michael Lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merseyside England
Level Contributor
151 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Always thought that Forest Pines was the best we had visited but well done Telford as our recent stay was fantastic . The staff are very friendly and Hannah and Margaret were two of the many stars there. The General Manager seems to be well liked and respected by the staff and he is frequently seen around the hotel , particularly giving help in the restaurant when it was a busy period. Leading by example is not a trait you see much of these days, more's the pity.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ianboardman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 23 June 2014
Dear Guest,
Thank you for your very kind comments, I am delighted to hear you had a great exprience with us.
We look forward to welcoming you back again very soon I hope..
Once again thank you for taking the time to wright.
Kind regards
Michael Lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 bubbles Reviewed 12 June 2014

Well, last year we went to this hotel restaurant for a family birthday treat, it was great, we thought we would go again this year. What a shock, last year we had a 3 course Sunday Lunch for around £15, a good price and the food was great. This year there was no Sunday Lunch and most of us opted for the fish and chips for which had to wait over an hour . When it eventually came everyones`meal was either cold or just not of a good standard and the prices were not cheap! The fish seemed to be very poor and full of bones. The only good thing about the place is the view!

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank artistwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 14 June 2014
Dear Guest,
Thank you for your comments, I am dissapointed to hear the high standard of our food did not meet your expectation. We do not offer a sunday lunch in our restaurant and as such you should have been informed. I have passed your comments regarding the fish to my Head Chef and he will be looking into this.
We pride ourselves on the quality of our service and food and I can only apologies once again for falling short of your expectaion.
Kind regards
Michael Lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Stayed here on multiple occasions between Oct 2012 - July 2013. Overall happy with it and good amenities (gym/pool/sauna/steam). Breakfast selection was decent - although the queue to be seated could get ridiculously long at peak time. Dinner/room service was not - especially lacking in veggie choices.

The upgraded rooms/Darby House definitely better. Beds/Pillows all comfortable, however showers were definitely not consistent across rooms and the standard room bathrooms could become a tight squeeze.

Need a car/taxi to go anywhere from here.

Room Tip: Darby House rooms
See more room tips
  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AGosrani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 14 June 2014
Dear Guest,
Thank you for your kind comments, I look forward to welcoming you back soon.
Kind regards
Michael lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Just returned from 2 day golf break at Telford, our 3rd time here with 20 " senior" golfers. Great venue, all staff including pro in golf shop very welcoming. Hotel facilities including Spa and rooms are all you require for a " luxury " break. Dinner and buffet breakfast excellent . The course is very good with some challenging but fair holes. Unfortunately weather not on our side this weekend and despite tremendous efforts of green keeping staff , they were unable to cope with a months rain in one day.
However when we cancelled our second days golf, they immediately offered us complimentary 20 games of golf and buggy vouchers. All in our society would return to this venue. Really excellent value for society golf. done Q hotels

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FeltCol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this review, 14 June 2014
Dear Guest,
Thank you for your very kind comments, I am delighted to hear you had an enjoyable stay with us.
We look forward to welcoming you back and see what we can do to arrange better weather for you next time.
Kind regards
Michael Lavizani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Telford Hotel & Golf Resort

Property: Telford Hotel & Golf Resort
Address: Great Hay Drive, Sutton Heights, Telford TF7 4DT, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Telford
#1 Family Hotel in Telford
#2 Business Hotel in Telford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Telford Hotel & Golf Resort 4*
Number of rooms: 114
Official Description (provided by the hotel):
The hotel resides in the UNESCO World Heritage Site of the Ironbridge Gorge and overlooks the gorge. You can look out over them from our 1779 Restaurant, while you feast on seasonal dishes. Or from your contemporary suite, with LCD TV, stylish décor and fabulous bathroom. You can daydream of them while you’re massaged into a state of relaxation in our spa. And you can walk amongst them as you wander our 170 acres of idyllic grounds, or play a round of golf on our exceptional course. ... more   less 
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Also Known As:
Telford Hotel & Golf Telford
Telford Hotel And Golf Resort
Telford Hotel & Golf Resort Shropshire

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