We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“beutiful hotel with wonderful staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Telford Hotel & Golf Resort
Ranked #6 of 21 Hotels in Telford
Certificate of Excellence
Reviewed 5 August 2014

been to this hotel on numerous occasions and it never fails to come up to expectations .beautiful setting ,good food and good staff and great for golf as it has a beautiful 18 hole golf course .very good for parties Christmas ,weddings ect .lovely rooms .the gym is all heath facilities are just superb.can I say more very happy customer .

Room Tip: all rooms are very nice but if you can get one over looking golf course its beautiful .
See more room tips
  • Stayed: December 2013, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Siobhan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 6 August 2014

Dear Guest,
Thank you for your kind comments, I am delighted to hear you had an enjoyable stay with us. We look forward to welcoming you back soon.
Kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,393)
Traveller rating
Traveller type
Time of year
Language

665 - 671 of 1,393 reviews

Reviewed 5 August 2014

We booked for a 2 night stay and got a great deal for one of the "Q Star" rooms on a bed and breakfast basis, the bedroom was very specious and plenty of storage for bags etc, the bed was large and very comfortable. The decor was nice and everywhere was very clean. The complementary drinks in the fridge were a nice touch. The bathroom again was a great size, the shower was easy to use and the water temperature constant. With the weather being so nice the air conditioning made it more comfortable.

We always try and stay somewhere with a pool, and got to say this pool is one if not the best we have experienced , we used it both days and couldn't fault a thing.

We had drinks overlooking the 18th hole, and the scenery was very picturesque

Breakfast on the Sunday was a buffet and on the Monday cooked to order, both were very tasty.

Staff we found to be very helpful and pleasant

All in all our experience was very good, and we both agreed that we would like to return to this hotel in it lovely surroundings.

Room Tip: Look out for deals on Q star short break rooms
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank 791KEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 6 August 2014

Dear Guest,
Thank you for your kind comments, I am delighted to hear you had a pleasent stay with us. we look forward to welcoming you back soon.
Kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Nice hotel with spa and golf course but I would advise booking golf or spa treatments in advance. Large pleasant rooms and dinner, bed and breakfast included in package. The food was very good - breakfast kept us going all day.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Clare D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 6 August 2014

Dear guest,
Thank you for your kind comments, I am delighted to hear you and your family had an enjoyable stay with us. We look forward to welcoming you back again soon.
kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Party of 6 just back from a weekend golf/spa break. Golf course excellent, greens were true but very quick. The ladies enjoyed their spa package. Hotel generally good, rooms comfortable, dinner good but would recommend the a la carte menu over the table d'hôtel menu, you can offset your dinner allowance from the package price. Breakfast was also excellent. All the staff were very friendly. The only downside was the overpriced drinks. Would certainly come back again.

Stayed: August 2014, travelled with family
Thank nikrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 6 August 2014

Dear Guest,
thank you for your very kind comments, I am delighted to hear of your enjoyable stay with us. We look forward to welcoming you back soon.
Kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

We arrived for a 3 night stay and found the welcome from the receptionist very pleasing, we arrived early so they offered to keep our luggage for us while we went out. When we checked into our room on the first floor it was what we expected apart from the room being extremely hot, obviously not the hotels fault that the weather was so warm but unfortunately the window could only be opened about an inch. I asked reception if they had a fan and when we returned it was in the room. We decided to eat in the restaurant, big mistake, I ordered the lamb rump and at £17 I thought it would be worth it, it was tough and chewy and therefore could not be eaten,my husband had the burger which he said was tasteless,I did tell the waitress when she asked if the meal was ok and she apologised and offered us complementary coffee, it never arrived so I reminded her, but unfortunately when it came it was Luke warm and so strong it was undrinkable. The location is terrific with wonderful views across the gorge, the staff are pleasant and helpful, I would go back again, just not eat in the restaurant.

Room Tip: First floor very warm, small windows
See more room tips
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Bubby2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 4 August 2014

Dear Guest,
Thank you for your comments, I am sorry to hear our restaurant food did not meet your expectation I have passed your comments to our Head Chef.
once again thank you for taking the time to write.
kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Me and my husband stayed for the one night pink fizz offer last night as I stayed for this same package for my hen night In may. It was a fanatic night as when we checked into our room the manager David who I had met the time before upgraded us to the bridal suite free of charge, he also gave us a table in the window when having out evening meal so we had a great view of ironbridge. Whilst eating our meal we had two glasses of complimentary champagne also from David all of this made our night very special and It was all because of David he is a lovely person and we will defiantly return in the near future.
Mr&Mrs Brothwood.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Danielleh274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 4 August 2014

Dear Guest,
thank you for your kind comments, I am delighted to hear of your positive stay with us.
we all look forward to welcoming you back soon.
Kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We stayed last weekend for a friends 50th birthday. We arrived ar 1:30 but were told standard check in time was 3pm. They were unable to accomodate us with a room until this time.

When we did eventually check in, the room was fairly small but adequate but the glass table and the window sill were filthy. The bathrooms were very small and the shower door opened up past the toilet.

We had booked our friend in for a treatment but a mix up meant this was on th a 30 minute slot for £28 which was very poor value as the actual massage was no more than 20 mins, her feedback was that this was a conveyor belt of people on a tight schedule.

We then went to the pool which was plain but nicely lit. We noticed that people were just hanging about talking. We realised later that this was due to the lack of a jacuzzi. We have never been to a hotel that advertised as a Spa Hotel without this facility.

For the what this hotel costs, there are nicer hotels out there and nicer experiences. Feedback from other guest who were on a Spa break was very similar and when we queued to check out, we heard similar feedback being given to the hotel receptionists.

Breakfast was nice although our requests for Tea went unanswered. We went back to our room and packed, check out was 11am so we had a rest. However we were woken at 10:30am when the cleaners knocked on our door to ask us were we leaving soon! We reminded them that check out was 11am and tried to rest again. All in all when you only get 20 hours in a room for £90 a night we thought this was annoying.

Overall a disappointing experience. I would not choose to stay here again and neither would the other couple who stayed with us.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tilly297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael L, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 4 August 2014

Dear Guest,
Thank you for your honest comments, I am disappointed to hear of your exprience which on this occasion appears to have fallen below our usual high standards.
should you wish to reconcider and wish to visit us again with your friends I would be delighted to offer you a complimentory upgrade on your room and extent your 30 minute Spa treatment to an hour.
I hope to hear from you.
Kind regards
Michael Lavizani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Telford
4 mi away
Ramada Hotel Telford Ironbridge
4 mi away
Park Inn by Radisson Telford
3.2 mi away
Holiday Inn Telford - Ironbridge
Show Prices
Show Prices
Show Prices
5.5 mi away
Buckatree Hall Hotel
Buckatree Hall Hotel
#5 of 21 in Telford
1,250 reviews
2.1 mi away
Best Western Valley Hotel
Best Western Valley Hotel
#1 of 3 in Ironbridge
974 reviews
6.6 mi away
Hadley Park House Hotel
Hadley Park House Hotel
#7 of 21 in Telford
560 reviews
Show Prices
Show Prices
Show Prices

Been to Telford Hotel & Golf Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Telford Hotel & Golf Resort

Address: Great Hay Drive, Sutton Heights, Telford TF7 4DT, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Telford
#2 Business Hotel in Telford
Price Range: £74 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Telford Hotel & Golf Resort 4*
Number of rooms: 114
Official Description (provided by the hotel):
The hotel resides in the UNESCO World Heritage Site of the Ironbridge Gorge and overlooks the gorge. You can look out over them from our 1779 Restaurant, while you feast on seasonal dishes. Or from your contemporary suite, with LCD TV, stylish décor and fabulous bathroom. You can daydream of them while you’re massaged into a state of relaxation in our spa. And you can walk amongst them as you wander our 170 acres of idyllic grounds, or play a round of golf on our exceptional course. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, LateRooms, Evoline ltd, Ebookers, 5viajes2012 S.L., Hotels.com, Cancelon and HotelsClick so you can book your Telford Hotel & Golf Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Telford Hotel & Golf Telford
Telford Hotel And Golf Resort
Telford Hotel & Golf Resort Shropshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing