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“Great location and clean and comfortable too”

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International Hotel Telford
Ranked #13 of 21 Hotels in Telford
Swindon, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location and clean and comfortable too”
Reviewed 31 March 2014

Stayed there while attending an exhibition just across the way. All very convenient, had a good room which was very clean with amazing shower...great staff....help yourself breakfast....no restaurant. If you're after an on site restaurant and full on breakfast then there's a Holiday Inn Express next door with both and they seem to work together almost as the same place......Got a good overnight price too and this would make a great location for seeing various things in the area as well as attending exhibitions. Will be back.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank james a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 4 April 2014
Dear James A

Thank you for your review and I'm glad that you had a good stay with us. I'm also pleased that you were able to visit our sister property, the Holiday Inn which is right next door where there is a lovely restaurant. We do work closely together and its good to know that you appreciated this.

The hotel is in a great location, not just for the International Centre, but also for getting round and about in Shropshire, the Ironbridge Gorge and of course across the border into Wales.

I do hope you will come back again soon.

Kind regards, Lis Frost Guest Relations Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
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  • Any
English first
Durham, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 March 2014 via mobile

We were attending a conference at the international centre.This hotel is virtually in the car park ,you could not be closer. The hotel itself is clean comfortable and very reasonable.
We will certainly be staying here again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shahzeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 4 April 2014
Dear Shahzeen

Thank you for your lovely review and I'm glad you found our hotel convenient for your visit to the International Centre.

We look forward to welcoming you back on another occasion.

Kind regards

Lis Frost, Guest Relations Manager
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Surrey, United Kingdom
1 review
Reviewed 24 March 2014 via mobile

I stopped in the International hotel while at an exhibition across the car park.
The hotel was comfortable and clean and the reception staff were polite and helpful.
But do be aware if you leave the room for any period of time do not be mis guided in thinking that all your private documents and belongings are safe and above fraudulent use.

Stayed March 2014
Helpful?
Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 25 March 2014
Dear KW

Thank you for your recent review and I am glad that you found the hotel clean, and the staff to be polite and helpful.

We have already spoken with you in regard to the rest of your review and as we informed you, a full investigation took place, but you declined the offer of a thorough police investigation.

Kind regards

Lis Frost, Guest Relations Manager
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London, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 March 2014

Not a bad stay however did not get much sleep which is very unlike me. Beds were extremely hard and my other colleagues said the same. The water/heating pipes were very noisy and woke me up several times. The shower was useless and had hardly and pressure. Some staff were friendly however 1 particular lady in the reception was very grumpy and rude when we questioned why we had been charged for a payment on a room which to this day I still don't know what, but did not seem to care or find out and just demanded the payment.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 18 March 2014
Dear Warren O

Thank you for taking the time to post a review after your recent stay. I was very sorry to read that you did not have a good night's sleep as that is a critical part of every guest's stay with us!

I have sent you a private message and would encourage you to contact me so that I can investigate the room in which you stayed, and review customer service with the staff you came into contact with during your time with us.

I hope to hear from you soon.

Kind regards,

Lis Frost, Guest Relations Manager
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Great Yarmouth, United Kingdom
Level Contributor
91 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 March 2014 via mobile

Front of house looked like a normal holiday inn but the bed rooms r not 2 the normal standard, a bit tired but still comfortable. Shower pressure was not great. Old style air con unit in room was only form of heating & was pretty loud but this is a great location 4 the conference centre.

Stayed March 2014, travelled on business
Helpful?
1 Thank Suemummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 13 March 2014
Dear suemummy

Many thanks for taking time to post a review after your recent stay at the International Hotel in Telford.

I'm glad that you had a comfortable stay and that you found it convenient for you to get to the International Centre which is just behind the hotel.

The International Hotel isn't a Holiday Inn however, so you would not find room standards to be exactly the same. The Holiday Inn Telford is next door to us.

I hope you will come back and stay with us the next time you are in Shropshire.

Kind regards

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2014 via mobile

Had a one night stay which was booked at short notice so got a really good rate.The rooms were clean and well equipped. I had good service from all the staff and although the food is delivered from the Holiday Inn across the road was very hot and tasty, bar prices also very reasonable.

Stayed February 2014, travelled solo
Helpful?
1 Thank zebedee07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 6 March 2014
Dear Zebedee07

Thank you for taking time to post a review after your recent stay with us and I'm glad you felt you had received good value for money. Your kind feedback about the staff, and the food from the Holiday Inn kitchens has been passed on to all concerned.

I hope you will come back and stay with us again in the future.

Kind regards

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 February 2014

The Int'l Hotel is a nice hotel with great accessibility to the International Centre and surrounding areas. The breakfast is continental in style with the addition of bacon. A couple of different cereals are offered as well as a few types of bread, some cheese, toast etc.

The beds are quite comfortable, and the rooms are of a decent size.

The shower in our double room didn't have a curtain, so there was a fair bit of water splashing out of the shower, but was soaked up by the provided floor mat.

Overall, it was an alright stay.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 25 February 2014
Dear johan k

Thank you for taking time to post a review after your recent stay with us. I'm glad you enjoyed it and found the room and facilities suited your needs.

I do hope you will stay with us again the next time you visit Telford.

Kind regards,

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International Hotel Telford

Property: International Hotel Telford
Address: St. Quentin Gate | The International Centre, Telford TF3 4EA, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 21 Hotels in Telford
Price Range (Based on Average Rates): £
Hotel Class:3 star — International Hotel Telford 3*
Number of rooms: 101
Official Description (provided by the hotel):
The International Hotel has a contemporary feel with first class service and comfort for guests. The hotel is fully air conditioned and has its own bar where you can dine in, choosing from the bar menu. The hotel is part of Southwater Event Group and is next door to sister hotel, Holiday Inn Telford / Ironbridge, which has the Olive Tree Restaurant offering a la carte and table d'hote service. For a small charge, guests can use the Revive Leisure club with its indoor heated swimming pool, sauna, spa pool and gym. Appointments can be made with the on-site beautician. The International Hotel is 5 minutes' walk from Telford's undercover Shopping Centre and Southwater Entertainment Quarter with IMAX Cinema, ice rink and ten pin bowling. Nearby is the wonderful Telford Town Park which offers acres of woodland walks and free fun in the many play areas, alongside high ropes, zip wire and mini golf activities. Located 2 minutes' drive from the M54 and a short drive to the Ironbridge Gorge, guests at the hotel benefit from discounted tickets for top Shropshire tourist attractions are available from the Hotel Reception. The International Hotel has free on site car parking. ... more   less 
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Also Known As:
Telford International Hotel
International Hotel Telford Shropshire

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