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“Very Food Value For Money”

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International Hotel Telford
Ranked #12 of 21 Hotels in Telford
Glasgow, United Kingdom
Level Contributor
147 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Very Food Value For Money”
Reviewed 5 May 2014

I gave hotel a four star rating as we only paid £39.00 for a double room for one night on Trivago! This was excellent value for money as continental plus breakfast for two people was also included! The service was very good. The room was spacious fairly clean and tidy ( a previous guest's face cloth had however been left in the shower cubicle). The self service Continental Plus breakfast was good and included bacon sandwiches. Parking is nearby and free. The restaurant was fairly basic but if you were in a rush it was fine. The decoration in the room was not the finest of finishes and as someone else had said, was a little bland - if we had paid full price I would have given this three stars.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank ColonelMonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 7 May 2014
Dear Colonel M

Many thanks for your kind review and I am glad that you enjoyed your stay and the great continentnal breakfast we offer.

I do apologise for the fact that you found a facecloth in the shower area. Please be assured this was investigated at the time and resolved with the team.

Our guests can always take advantage of the Olive Tree restaurant next door to us, so I do hope you will come back again.

Kind regards

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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492 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 May 2014

This was ideal for staying for local reason as location isn't great as for a trip.
Room was clean and staff were friendly, we had an offer which made it great value as it includes breakfast which was to expectations

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharlotteEStone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 7 May 2014
Dear CharlotteEStone

Thank you for your kind review after your recent stay with us.

I'm glad that you found our central Telford location suitable for your purposes. We are only minutes from the M54.

There are some great offers on the internet to come and stay with us, so we look forward to welcoming you back soon.

Kind regards

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cambridge
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 April 2014

We have just returned from the International Hotel at Telford and have very mixed feelings about it.

First the good stuff - the staff are amazing. So friendly and helpful, nothing was too much trouble. We left a couple of items behind and they found them and returned them to us in minutes, taking the trouble to ring us back to let us know they'd been recovered and would be waiting in reception. The bar is really nice, comfortable and attractive with excellent bar staff.

However, the rest really isn't so good. Our room brought a whole new meaning to bland and looked very tired. It was clean enough but very basic. The shower was really excellent but the towels had seen better days. The bed was like a block of concrete and the pillows hardly worthy of the name. I slept fairly well but my husband definitely wasn't so lucky.

This place will always be in demand because it is so conveniently situated for the International Centre but it's resting on its laurels. The standard is around the same as a Travel Lodge for double the price and we don't feel we got value for our money.

  • Stayed April 2014, travelled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank CambridgeShoequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 23 April 2014
Dear Cambridgeshoequeen

Thank you very much for your review and I am glad that we have been able to correspond directly so that I can have an opportunity to resolve the issues that you reported. Once again please accept my apologies.

I do hope you will come back and stay with us again.

Kind regards,

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 April 2014

Brilliant location for lots of touristy attractions. Great hotel, staff helpful and pleasant. comfortable rooms, heating didn;t work but they gave us a heater so all was well. Breakfast absolutely fine, if you wanted a full cooked breakfast you booked at the Holiday Inn Express next door. We had an evening meal there, it was super and reasonably priced, staff great. For the price we paid through Booking.com it was well worth the money. would definitely recommend.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank JBAMiddlesbrough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 23 April 2014
Dear JBAMiddlesbrough

Thank you for your very kind review after your recent stay with us. I am pleased that you had such an enjoyable time and I have passed on your feedback to the team at the International Hotel and the Holiday Inn Telford which is our sister hotel next door.

I hope to have the pleasure of welcoming you back to us on a future occasion as you will know that there is a lot to see and do in this area.

Kind regards

Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oop north
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 April 2014

We are more used to staying in individually run quality guesthouses and small hotels and avoid the chain motel type places due to very patchy experiences, so we were pleasantly surprised by the International. The price per night drew us in for a brief 2 night stopover so I was not expecting much. However I found the rooms to be spacious, comfortably finished, clean and reasonably stylish. The bathroom was bright and modern and the shower was good. The continental style buffet breakfast was entirely satisfactory in choice (for the inclusive price) and the airy breakfast salon was pleasant. The thick cut bacon was excellent, the croissants heavy, doughy and unpleasant. Everything else was good - including quality twinings tea and very good coffee from the self-serve machine. A strength of the place are the staff who are very pleasant and friendly, helpful and courteously efficient. If your satnav packs up (as ours did) it is also very easy to find - just follow signage for the International Centre. This is a real plus in the disorientating tree-lined rat-maze that is Telford road planning. Overall a very pleasant experience.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ginkoOopNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 16 April 2014
Dear ginkoOopNorth

Thank you for your kind review after your recent stay with us and I am pleased that it was a pleasant experience for you.

Your feedback will be most helpful to us and to readers of your review. Thank you, I have passed on your comments to all the team.

Kind regards,
Lis Frost, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, England, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 April 2014

I stayed here with my partner for 2 nights. We found the room comfortable and amenities excellent. Nice spacious room with a nice spacious shower suite. Breakfast was perfectly adequate and breakfast room is quite nice.The prices were very reasonable too. Area being developed but that didn't bother us. Plenty of amenties close by including good sports centre. Major supermarket within a 10 minute walk which made getting bits & pieces easy.

All in all we were very happy. Will definitely have no qualms about staying here again.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Freddie_Morris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 16 April 2014
Dear Freddie_Morris

Thank you for taking the time to post such a helpful review after your recent stay. It really helps readers to make an informed decision about staying with us.

I do hope you will stay with us in the future, perhaps when the development in the town centre has been completed ~ we are very excited about the opportunities being brought to our area.

Kind regards
Lis Frost, Guest Relations Manager
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Newport, United Kingdom
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 April 2014

We were recently showing at the International Centre & to stay so close the the venue was perfect!! Our room was ideal, spacious, clean, & the shower was fab! Great nights sleep, bed was very cosy & clear. Breakfast was fairly simple not a huge amount of choice but ok. Would stay here again.

  • Stayed March 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank EEE001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis F, Guest Relations Manager at International Hotel Telford, responded to this review, 16 April 2014
Dear EEE001

Many thanks for your five star review after your recent stay with us. I'm so glad that you found the hotel to be ideally located for your attending the event at the International Centre.

I have passed on your feedback to all the staff as it really makes a difference to their day, when they know that the guests have gone away happy and, importantly, wanting to come back in the future.

Kind regards,
Lis Frost, Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International Hotel Telford

Property: International Hotel Telford
Address: St. Quentin Gate | The International Centre, Telford TF3 4EA, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 21 Hotels in Telford
Price Range (Based on Average Rates): £
Hotel Class:3 star — International Hotel Telford 3*
Number of rooms: 101
Official Description (provided by the hotel):
The International Hotel has a contemporary feel with first class service and comfort for guests. The hotel is fully air conditioned and has its own bar where you can dine in, choosing from the bar menu. The hotel is part of Southwater Event Group and is next door to sister hotel, Holiday Inn Telford / Ironbridge, which has the Olive Tree Restaurant offering a la carte and table d'hote service. For a small charge, guests can use the Revive Leisure club with its indoor heated swimming pool, sauna, spa pool and gym. Appointments can be made with the on-site beautician. The International Hotel is 5 minutes' walk from Telford's undercover Shopping Centre and Southwater Entertainment Quarter with IMAX Cinema, ice rink and ten pin bowling. Nearby is the wonderful Telford Town Park which offers acres of woodland walks and free fun in the many play areas, alongside high ropes, zip wire and mini golf activities. Located 2 minutes' drive from the M54 and a short drive to the Ironbridge Gorge, guests at the hotel benefit from free entry to Wonderland Adventure playground, located 5 minutes' walk away; and heavily discounted tickets for top Shropshire tourist attractions are available from the Hotel Reception. The International Hotel has free on site car parking. ... more   less 
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Also Known As:
Telford International Hotel
International Hotel Telford Shropshire

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