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“Nice Hotel”

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Hadley Park House Hotel
Ranked #7 of 21 Hotels in Telford
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 11 August 2014 via mobile

I stayed here this past weekend for a friends wedding day and I have to say it Hotel did a great job and the staff were very friendly and accommodating. The hotel was easy to find with plenty of ample parking spaces. The hotel grounds are very nice as you can see in the photos. The staff let us check in early without extra charge, and the room was big, clean and very pleasant. Everything from the food, the service, the facilities and then atmosphere in the hotel was very good and everyone commented on how much they enjoyed the day and the hotel. Drinks are very pricey in the bar and the fire alarm did go off twice in the day, but overall, I would recommend this hotel for formal and informal visits and enjoyed my stay here.

Stayed August 2014, travelled with friends
Helpful?
Thank Sanjay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 14 August 2014
Thanks so much for taking the time to review Hadley Park House Hotel on Trip Advisor. We're really pleased to read that you enjoyed your recent stay.

Sorry that you found the bar prices a little high. We benchmark our prices against all similar establishments in the area to ensure that we remain competitive and consistent.

We do hope to welcome you again soon.

With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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507 reviews from our community

Traveller rating
    320
    120
    35
    21
    11
See reviews for
125
209
8
58
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • Russian first
  • Swedish first
  • Any
English first
Cartagena, Spain
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 August 2014 via mobile

Hadley Park House Hotel stands in what remains of Hadley Park. Hadley Park is now a business/industrial park. Having said that, it is not an unpleasant area. It would depend on your reason for going to Shropshre ie handy and convenient if your purpose is for business if you want to experience Shropshire then there are better places to stay. The staff at the hotel were friendly and accomodating. The breakfast was very good indeed. We booked in advance on a no refund basis. The room we had was not as portrayed in the photos. There again you get what you pay for. £85 per night for b&b would find you a good B&B elswhere in the county. The room we had was on the top floor. There is no elevator and no air conditioning in the original house. If you have LIMITED MOBILITY, I recommend you contact the management in advance who, I am sure, would be accomodating. The venue caters for wedding receptions etc. Whilst we were there no functions took place. To sum up I would not like to pay £130.00 from my own pocket. However a business account would be another matter. Depends what you want to do in Telford.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Kev R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 11 August 2014
Thank you for taking the time to review Hadley Park House Hotel on Trip Advisor. We are pleased to read that you enjoyed your stay. As you mention, we do have rooms that are suitable for people with more limited mobility in our newer West Wing (the original house is Georgian and is listed - meaning it's difficult to make huge alterations!).

We're glad that you enjoyed the food and service.

Hope to welcome you again soon.

With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckinghamshire
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

As a woman working and traveling alone it always great to find a really good Hotel where you feel comfortable and at ease. This is one such hotel. It is in an unlikely road and the postcode sent me a bit wrong at first but is well signposted for the road. I had a room in the period house and it was large and beautifully decorated. It had a huge bed with a very cute teddy perched on the end to greet you – seems you can adopt the teddy which is a nice touch. The bed was comfortable with, for once, loads of pillows!. The bathroom was huge and as I had a ‘feature room’ it had a large Jacuzzi type bath, which could easily accommodate 2 people. Lovely white fluffy towels as well. I slept well on the comfortable mattress and had a lovely breakfast in the conservatory and friendly people with out being intrusive. All in all, good value and very comfortable and attractive.
However, what struck me most and that which made me give 5 stars is that, after I emailed to say I would be a little later checking in, they emailed back to say I may miss dinner and would I like to have them put aside a light dinner, salad, or sandwiches for when I did arrive later that night. I thought this very thought full and appreciated.

Room Tip: The original house had loads of character
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Somepersuasion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 4 August 2014
Thank you so much for taking the time to review Hadley Park House Hotel here on Trip Advisor. We're really pleased that you had an enjoyable and comfortable stay with us whilst on business in Telford.

We do hope to welcome you again next time you're in the area.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 29 July 2014

After trying many other terrible hotels in Telford while the Hadley Park House was sold out, I was very disappointed and dreaded coming back to the city. I was lucky enough to secure reservations at the Hadley Park House for the past two weeks, and I have been very pleasantly surprised by the excellent food, service, and overall quality of the hotel. The guest rooms seem to be recently renovated, are kept very clean, and are well decorated. The restaurant ambiance is lovely, as is the option of sitting outside for a meal. The staff has gone out of their way to make me comfortable throughout the entire stay - packing lunches for me to take to work, storing bags while I headed to London for the weekend, securing the best car service rate in town and helping me book the reservation, etc. If you need to be in Telford, this is the only option I would recommend for extended stays. Really is lovely!

Room Tip: Make sure to ask for a room with air conditioning during the summer. That goes for any hotel in the...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ashley609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 4 August 2014
Thanks so much for such a great review. We strive to provide the best service, quality and food, so it's always great to read when it's a 'job well done'!

We do hope to see you again when you're back in the area. We'll try and make sure the weather is kind so you can enjoy dinner outside (but with the unpredictable British weather we can't promise though!!!).

With kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Studley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 July 2014

Stayed for one night and pre-booked a table for dinner ahead of our stay. On arrival were advised that there was a dinner in the main conservatory dining room but that a lounge had been laid up ready, this was a very pleasant room which we would have been very happy with. However whilst we were enjoying a pre-dinner drink in the bar it became obvious that this room was no longer laid up, we were shown into what is obviously a function room and can accommodate 200 people, we were the only two people in there, so no atmosphere whatsoever. When we complained all we got was a lame apology and no offer of an alternative venue. After the main course we decided to give up and returned to the bar to finish our wine. It was then that we realised that another couple were happily enjoying their dinner in the room we were told we would be in and on speaking to another couple who had eaten in the bar they had been offered a choice of where to eat because of the other room being so big. No choices where offered to us, no one asked if we were ok or whether we wanted dessert or coffee and when I again complained to the manager just another lame apology.

This is all a real shame as the hotel is lovely and the food was very good, but our Saturday evening was ruined.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 14 July 2014
Firstly, we would like to sincerely apologise for the obvious disappointment you experienced with your recent stay. We are not in a habit of ruining anyone's Saturday evening. As you may have read here on Trip Advisor, customer service and quality is our top priority and many of our customers make reference to the exceptional service and standards we provide. This was unfortunately an isolated incident, which we would like to put right ASAP.

Could I ask that you email Mark Lewis, the owner of the hotel (mark (@ at) hadleypark.co.uk Mark is aware of the issues you experienced and would like rectify this as soon as possible.

I can only reiterate my sincere apologies but hopefully we can welcome you back to the hotel again soon.

With regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

Booked this stay through a KGB deal. Excellent value for money. Cannot think of a single negative comment. Stayed in old part of hotel- lots of character. Room spacious and clean. Ate in the restaurant as part of the deal- superb 3 course meal and waiters/waitresses could not have been more attentive. Breakfast also enjoyable. Would definitely stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 11 July 2014
It's great to read that you had an enjoyable stay with us recently and that you can't think of anything negative!

We do hope to welcome you again and thank you for recommending us.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Massana, Andorra
Level Contributor
320 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed 22 June 2014

Plenty of parking, good & clean rooms in a modern (if rather basic!) extension, comfortable beds, an excellent breakfast, convenient location & sensible price. Ideal for a 1 or 2 day business stop over in the Telford area. We didn't try the food in the restaurant in the evening as we prefer to go out & find a nice local 'pub', however we wouldn't hesitate to use this hotel again for an overnight stop.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley P, Public Relations Manager at Hadley Park House Hotel, responded to this review, 11 July 2014
Thank you for the review on Trip Advisor. We're really pleased that you enjoyed your recent stay whilst here in Telford on business.

It's great to read that you would use the hotel again. Perhaps next time we can tempt you with our food? We do offer light bites and classics (such as our Hadley Park Pie and Hadley Burger) if you fancy something a little more informal!

Hope to see you soon.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hadley Park House Hotel

Property: Hadley Park House Hotel
Address: Hadley Park East, Telford TF1 6QJ, England
Phone Number:
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Telford
#2 Family Hotel in Telford
#3 Business Hotel in Telford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hadley Park House Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
We may be located on the edge of Telford, but from the moment you turn into our driveway, you’ll notice that Hadley Park House Hotel & Restaurant has a distinct rural feel. The main manor house dates back to the 18th century and is still full of character. It provides a perfect location for weddings and celebrations; it’s a conducive environment for business stays and conferences and is ideal for anyone looking for a relaxing leisure break. When you’re away it’s important to get a good night’s sleep. So, we’ve invested in our 22 bedrooms to make them as relaxing and homely as possible. There are even a few small touches to add that little bit of luxury to your stay. As you’d expect, all of the rooms have en-suite bathrooms and there’s the obligatory TV and tea and coffee making facilities! WIFI is also available in the rooms in case you need to link to the ‘world wide web’ whilst away.After a good nights rest, we’ll make sure that you’re set up for the next day thanks to a hearty, freshly cooked Shropshire breakfast. Dorrells Restaurant is our award winning conservatory restaurant which consistently achieves an AA Rosette for food quality. Our kitchen brigade produces exceptional quality food predominantly using locally sourced produce. Pork is sourced from Wenlock Edge Farm, our beef is reared in Staffordshire, we have Staffordshire cheese on the cheeseboard … and the list goes on. ... more   less 
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Also Known As:
Hadley Park Hotel
Hadley Park House Hotel Telford, Shropshire

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