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“Good Hotel, Rubbish Restaurant”

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Premier Inn Telford Central Hotel
Ranked #2 of 21 Hotels in Telford
Certificate of Excellence
Level 6 Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good Hotel, Rubbish Restaurant”
Reviewed 8 March 2014 via mobile

Stayed here for one night on business. Premier Inn was usual high standard with good facilities and friendly, helpful staff. Check in was the usual breeze.

The restaurant next door looked excellent and was well fitted out. The bar area was comfortable and spacious so I decided to eat in there as I only wanted a light meal. I ordered a couple of starters which I thought would do me just fine. I ordered crispy breaded mushrooms and spicy chicken wings. The mushrooms were dreadful, watery and bland. They didn't really taste of anything other than mush as they weren't crispy either. The chicken wings were also dreadful with an overpowering taste of vinegar that made my eyes water. Not a very nice experience at all.

Stayed February 2014, travelled on business
Helpful?
Thank Chippywarner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Telford Central Hotel, responded to this review, 10 March 2014
Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please be assured that your comments will be duly followed up by Guest Relations and the Management Team at this hotel. We hope to welcome you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Newport, United Kingdom
Level 6 Contributor
340 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 5 March 2014 via mobile

This is a good value budget hotel in telford centre, right next to train station, the rooms are to a good standard and clean. The breakfast was good, plenty of choice for breakfast, and really engaging colleagues to serve you, if you want value with good service use this hotel.

Stayed March 2014, travelled on business
Helpful?
1 Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

We stayed 1-3 March as a break from my extended family, mainly to visit the Iron Gorge valley. Minor probs at breakfast quickly resolved and late night noise from the bedroom above dealt with promptly

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salty45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 February 2014

A very warm welcome from the receptionist greeted us at the well located Premier Inn. It is really close to Telford but just off the motorway if you are in transit. Despite being right by the motorway and station, we had no trouble with noise.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsJ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kettering
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 February 2014 via mobile

Stayed for 3 nights and every night was terrible. loud obnoxious other guests in adjacent rooms room and bathroom hadnt been cleaned properly either. Went home and put in a complaint straight away to head office. Staying again soon in the hope standards are better for a celebration. Only upside is free wifi downside its only for 30mins

Stayed November 2013, travelled as a couple
Helpful?
Thank Fern B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Telford Central Hotel, responded to this review, 6 March 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 18 February 2014

I booked premier inn because you know what to expect, however, on arrival I was worried that I'd picked the wrong place to stay. It looked ok, but there were some unsavoury characters lurking near the entrance and I was worried about security. However, it was unfounded. The receptionists knew exactly who everyone was, they remembered everyone. Who they were, who they were with, where they were....I was very impressed. It meant that they could look after everyone as individuals, giving advice and suggestions as appropriate. Very professional. The hotel was also much quieter than. I expected it to be the normal hustle and bustle of a hotel, there were lots of little ones staying, as it was half term, but we didn't hear them at all. The beefeater restaurant next door was not great which is a shame as it lets the hotel down a bit. But there are other places to eat.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 812louisep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
1,826 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 748 helpful votes
Reviewed 28 January 2014 via mobile

Conveniently situated close to train station. Short distance from town centre by car. Wonderful helpful , friendly staff. Rooms are comfortable and place is spotlessly clean. Free car parking available.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulsmithcasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Telford Central Hotel

Property: Premier Inn Telford Central Hotel
Address: Euston Way, Telford TF3 4LY, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Telford
#4 Family Hotel in Telford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Telford Central Hotel 3*
Number of rooms: 89
Official Description (provided by the hotel):
Less than 20-minutes' drive from Shrewsbury and the World Heritage Site of Ironbridge Gorge ... more   less 
Also Known As:
Premier Inn Telford Central Hotel Telford
Premier Inn Telford Central Hotel Shropshire

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