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“Excellent value..................”

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Ramada Hotel Telford Ironbridge
Ranked #5 of 21 Hotels in Telford
Certificate of Excellence
United Kingdom
Level Contributor
125 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Excellent value..................”
Reviewed 26 February 2012

Just stayed at Grays for the weekend and can’t fault it. Check-in was efficient and informative and they even noticed that I had left my car window open and phoned me to tell me. The room was ‘compact’ but sufficient with a bath/shower, flat screen TV and the usual courtesy tray. The staff is very friendly and helpful and the dinner in the restaurant was well presented and excellent. It was just a pity that there was only one other couple in the restaurant leaving just the two of us when they left. We did feel a bit lonely after that but there was no pressure from the very obliging staff to hurry us which does happen in some hotels when you are the last ones in the restaurant. The self-service breakfast in the morning was plentiful and well presented and the check-out was as efficient as the check-in when we arrived.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rpumpernickel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 27 February 2012
Thanks for taking the time to leave excellent feedback on Trip Advisor. Its good to hear you founds us excellent value for money in the tough times we all face.
Thank you for your kind words reagrding our staff at Grays.
I hope you will return to Grays Hotel in the near future and find us excellent value again.
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662 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Castleford, United Kingdom
1 review
Reviewed 26 February 2012

Stayed here on a business trip. Easy access from M54 motorway. Ample parking. All staff at the hotel are polite, helpful and friendly. Rooms are clean and tidy. Facilities are clean and well equiped. I would recommend this hotel and will use it again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 27 February 2012
Many thanks for your positive comments during your stay at Grays Hotel. Eespecially the kind words regarding our staff.
Richard H we look forward to your return to Grays Hotel very shortly.
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Lytham St Anne's, United Kingdom
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 26 February 2012

This is my second stay at the Grays and have to say this is an excellent hotel. As I was travelling alone I chose a sngle room not expecting much. Infact I was totally suprised as the bed is much wider than a single and comes with all the creature comforts such as a comfy chair, a couple of other seats, LCD TV, plenty of lighting and even a bath in the bathroom. The room was spotless and was always nice to come back to. The velux window has a blackout blind which ensures no outside light getting in. Room was nice and warm and the towels are toasty on the towel radiator in the bathroom. Tea tastes fine to me as well as the hot chocolate. Plenty of plugs to power laptops, phones etc. WIFI is available at a reasonable charge if required (I have mobile internet so not needed). My only compaint is that the bathrooms could do with a little bit of maintenance - However, they are as clean as can be and I was happy to have a bath (plenty of hot water at all times too). Overall highly recommended in a fantastic location for the shops, offices etc.

Room Tip: The single rooms are nice and comfy for the single traveller so no need for a double.
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  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 27 February 2012
TripAndrew, excellent feed back and thank you for talking the time to write your comments on trip advisor, so other future customers can share your experience.
All your positive comments will be passed onto the staff and we look forward to welcoming you back to Grays Hotel in the near future.
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North Yorkshire
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 23 February 2012

Easy access from M54, secure parking and handy for main shopping centre - very good value. Gym and pool/sauna a real bonus after a long drive. Room on ground floor fine, spotlessly clean, plenty of space and bathroom decent size - shower/bath/sink all provided instant hot water. Bed comfortable, tea/coffee ok but would benefit with better quality tea. Bar area bright and welcoming. Staff throughout the hotel always helpful, certainly would stay again if in the area.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikingDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 24 February 2012
Many thanks for your positive comments for Grays Hotel. All feed back will be passed onto the staff and I will go down to a bedroom and try the tea?

Again many thanks for taking the time to log on and forward us your comments. We look forward to welcoming you back to Grays very soon.
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manchester
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 February 2012

booked grays hotel through bookings.com .. club room for £51 on a saturday night, breakfast included.
Hotel staff were welcoming, bar staff friendly, room was nice and clean and bed comfortable. Had something to eat in the bar before we headed out for the night and found the service to be fast and food tasty. The bar area could have done with some music rather than teh rugby on tv and so the area was lacking in atmosphere but it doesnt really matter as we only popped in for a quick snack and drink.
Breakfast the following morning was good, with a great selection of hot and cold food. Didnt get to use the spa facilities but the pool looked really welcoming. Overall, a good experience, if we ever stay in the telford area again we'd definately book into the grays hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwa82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 24 February 2012
Many thanks for your positive feedback for Grays Hotel, I'm very glad to read you enjoyed your food and that you found our bar staff friendly.
I take on board your point about the rugby and lack of astmosphere in our bar?
Thank you for taking the time to leave feed back and look forward to welcoming you back to Grays Hotel.
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2 reviews
Reviewed 4 February 2012

Booked a club suite, got pokey double!! Apparently this WAS the suite! The difference from standard double is new decor! At double the price? Pic online is FAMILY ROOM NOT club room, room freezing and it was snowing outside. Corporate extra was half bottle and some crisps, got impression it was full bottle. All in all Premier Inn is MUCH better value. Unimpressed. Never again

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank letdownmajorly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 9 February 2012
At Grays Hotel we apologized for the mix up of the bedrooms on your arrival which was a special occassion. We have had difficults with some photos on web sites that is now in the process of been resloved.
I totally accept this was a major let down and we have been trying to contact you via phone and post to try and resolve this with no avail.

Our relationship with our customer is very important to us and we would ask you contact the Hotel please.
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Vera, Spain
Level Contributor
115 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 29 January 2012

This hotel offers clean modern and comfortable accommodation in the centre of Telford, although the bed was a little hard for me. The conference facilities are very good as is the service; albeit the latter ican be a bit over-familiar for my taste. Had an excellent curry when the Curry Night was on.

Room Tip: Get a Club room
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melstanton, General Manager at Ramada Hotel Telford Ironbridge, responded to this review, 9 February 2012
I was very happy to read you found Grays Hotel clean, modern and comfortable. Also you found our conference faclities very good too.

I was concerned over the comments about the staff been over familiar which has now been addressed and communciated to all the staff throughout the hotel, which I apologized for.
We look forward to welcoming you back to Grays in the near future. Also I'm glad to hear you enjoyed your curry.
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Additional Information about Ramada Hotel Telford Ironbridge

Property: Ramada Hotel Telford Ironbridge
Address: Forgegate, Telford TF3 4NA, England
Region: United Kingdom > England > Shropshire > Telford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Telford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Hotel Telford Ironbridge 3*
Number of rooms: 90
Official Description (provided by the hotel):
Ramada Telford Ironbridge offers our visitors a warm, friendly, and welcoming stay, ensuring comfort for all our guests. Situated adjacent to Telford Town Centre it is within easy walking distance of both The International Centre and the Town Park and easy access to the UNESCO World Heritage Site of Ironbridge Gorge. So whether it's business or pleasure the Ramada Telford Ironbridge has something for everyone. ... more   less 
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Also Known As:
Grays Hotel Telford
Ramada Hotel Telford Ironbridge Shropshire

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