I have stayed in this hotel twice in recent months. I was allocated differing rooms on each occasion so I feel able to comment about the hotel. Check in was quick and easy on both occasions. Air conn in both rooms was so loud that I turned it off in order to get to sleep. I prefer to have it on all night but was unable to do so on both occasions. Both rooms had mouldy bathroom grout and sealant. One room had a very uncomfortable mattress - so bad that you could feel the springs in your back. This was on the 2nd stay - and since we had checked in at 01:30am we were tired and put up with it and tried to sleep. In the morning when we informed reception about the problem with the mattress we were asked if we had informed reception and they would have changed room. Fair enough however it was 02:00 by then, and after a long journey we could not be bothered with any hassle. We were offered a complimentary transfer to the airport however declined since I prefer to talk and get some fresh air. I have two future reservations at this hotel - one of which I was able to cancel. There are other hotels closer to the airport which I will use in future.
- Official Description (provided by the hotel):
- Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more less
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- Also Known As:
- Courtyard West Sussex
- Courtyard London Gatwick Airport Crawley, West Sussex