I reviewed this hotel in March, and I stayed again, this time with my wife, in June. Both visits get the 'Average' grade. It is a pity that the 'Very Good' reviews it deserves, and should get, for room, food and convenience are downgraded by the negatives of: 1) excessive charge for internet; 2) a pretty miserly attempt to sell bottled water in the room for £3.50; 3) expensive shuttle for such a short transfer. Other reviewers have commented on: a) the high breakfast charge (avoid that by getting a reservation with breakfast included); b) the high price of food (yes, but the quality is good, or one can avoid eating there by going to the Marks & Spencer outlet at LGW South and making a nice spread to eat in one's room); c) the long walk from/to South Terminal (there are always trolleys available, at either end, so that is a way to save on the shuttle). Staff are not of the highest quality, and check-in this time at about 5pm on a Saturday was snail's pace. Not to end on a negative, the room was very nice, and the breakfast was stunning, with poached eggs cooked to order. With just a bit more focus on correcting the details that have provoked negative customer perceptions, this hotel could easily move into the 'Very Good' category.
- Official Description (provided by the hotel):
- Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, HotelQuickly, Evoline ltd and Cancelon so you can book your Courtyard London Gatwick Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard West Sussex
- Courtyard London Gatwick Airport Crawley, West Sussex