This is a perfectly good airport hotel. Rooms biggish and clean. The staff are cheerful and work really hard but if I worked here, I'd be demotivated by three features of the hotel that would negate my efforts.
First, the wi-fi charges are ridiculous and very un-Marriott like. I'd guess only a few on-expenses guests pay.
Second, there is another un-Marriott like trick. A litre bottle of water awaits you in the room with a label that says "drink me for GBP3.50. If you don't drink me, please tell reception." This is the lowest kind of inertia selling. We could imagine if you don't read English or are in a hurry to catch a flight at 6am, this could catch you out.
Third, there is thunderous Soviet style aircon/heating in each room that you can't switch off, unless you try this:
underneath the temperature control, there's a black slider with two positions. If you balance this slider between the two positions, the whole system switches off. Blissful silence!
But a good hotel. Others have remarked that you can pick up a trolley at the airport for GBP1 deposit that you get back outside the hotel.
- Official Description (provided by the hotel):
- Settle in at Courtyard by Marriott London Gatwick Airport. Our airport hotel in Gatwick, England is a contemporary retreat near Gatwick Airport. We offer convenient, modern rooms and suites with easy terminal access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard West Sussex
- Courtyard By Marriott London Gatwick Airport Crawley, West Sussex