Stayed here June 2014 for a night before flying next day out of Gatwick. Room and breakfast was prepaid and we had a voucher to prove this, issued by our travel agent. We stay at Marriott hotels often and are Marriott members. We were presented with a bill after breakfast which we challenged and presented the voucher. The management would not honour this voucher and told us we had to pay for the breakfast and claim it back from the booking agent when we returned home. The manager and the staff involved were incredibly rude and actually caused us to miss our hotel transfer to the airport. We would not recommend using the hotel again.
- Official Description (provided by the hotel):
- Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard West Sussex
- Courtyard London Gatwick Airport Crawley, West Sussex