When I arrived I was told that the kingsize room I had booked wasn't available and would I be interested to changing to a twin double room instead. As I was travelling alone I said no as it didn't make sense and asked why my room wasn't available. Then as if by magic there was an empty king room. Following this I mentioned using the wifi in my room to which I was told there was a £12.50 charge per night!!
The room itself was nice however the walls were scuffed, the desk chair was falling apart and it needed a good vacuum.
Breakfast the next day again was disappointing, very greasy and is wasn't a fan of the dirty milk jug for my tea or the dirty salt and pepper pot.
Overall disappointing and overpriced!
- Official Description (provided by the hotel):
- Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard West Sussex
- Courtyard London Gatwick Airport Crawley, West Sussex