Chose this over the Hilton to save a few bucks - probably wouldn't do it again. Stayed one night before flying back to canada after a 2week stay in England. Overall the worst of the 4 hotels we stayed in during that time - initial check in took forever cos only one woman at the desk - i know it was sunday night at 9pm - but really it's Gatwick airport I assumed it would be well staffed 24/7. told by desk that the restaurant closed at 10 - which seems a bit early for an airport hotel, told we could order something from the bar until midnight but that the room service also closed at 10 (bizarre). the room we were given was clean and fresh, but there had obviously been a leak at some point cos the ceiling was stained. it was obviosuly a room designed for handicapped with extra sink etc - very commendable - but what rubbish planning - let's make a room for disabled people, and lets make the sliding door of the bathroom so damn stiff it nearly takes your shoulder off to close it (and we were able bodied people) it shows half assed attitude.
so on to the bar. we sat at a very small table designed just for drinking but had to eat there cos the restaurant was closed. the bar girl ignored us for ages and we had to ask her to come and wipe down the sticky and dirty table. we had a poor selection of food (far worse than any other hotel we stayed at) so i had a jacket potato and my husband ordered two sandwiches - which seemed to confuse the girl who did not speak english at all well. then my husband ordered our two diet cokes and was offhandedly told "we have no diet drinks at all in the whole hotel" - WHAT????? come on, that's pretty bizarre - anyway, overall the service was poor and it did not provide the relaxing end to our holiday that we had hoped. Next time I'd probably pay the extra 15$ and use the hilton. btw Parking was 15$ - not a surprise as I knew that in advance and decided it was better than trying to return the hire car at 9pm on a sunday night and then have to pay for 2 shuttles.
- Official Description (provided by the hotel):
- Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more less
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- Also Known As:
- Courtyard West Sussex
- Courtyard London Gatwick Airport Crawley, West Sussex