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“Would definitely recommend this hotel.”

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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 23 August 2011

We booked two rooms for one night prior to flying from Gatwick and used their park and fly option. We therefore had 15 days car parking included. It made our journey to the airport stress-free and we loved the meet and greet service which meant we drove to the drop-off point at Gatwick where a valet met us and took our car and on our return the valet met us again in the same place - so easy. We also had dinner and breakfast at the hotel which was very reasonably priced and yet very good quality. Would definitely recommend this hotel and will use it again if flying from Gatwick.

Stayed: August 2011, travelled with family
1  Thank Fiona319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 25 August 2011

Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay with us and found the park and fly package to be easy and straight forward. We also really appreciate your kind feedback about our Thyme restaurant where you enjoyed our great value breakfast and dinner.

We hope to welcome you back the next time your back in Gatwick.

Many thanks,

Stephen Clayton
General Manager

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1,505 - 1,511 of 1,665 reviews

Reviewed 22 August 2011

We stayed here before an early flight, it was a great location only minutes from the airport and I always find the hotels friendly, clean and great value. Our family room was a good size with a kingsize and 2 single beds for the children and the rooms are well designed from a size point of view. There are not any restaurants within walking distance so the onsite restaurant is handy and offers good value food. The hotel is on the Manor Royal trading estate and was relatively easy to find, there was ample car parking when we arrived but it was packed in the morning when we left. There was some noise within the room from children running up and down late at night (more of a parental issue than a hotel one) and some inconsiderate people who left for an incredibly early flight and chattered at full volume all along the corridor, i appreciate some of this is outside of the hotels control, from an external noise point of view there was none. Staff were friendly and helpful and check in was quick and simple as we had prepaid. I would definitley recommend staying here and I would stay again!

  • Stayed: August 2011, travelled with family
    • Value
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1  Thank wilmabird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 25 August 2011

Thank you for posting a review about your recent visit to Premier Inn Gatwick Manor Royal. I am pleased you found the Team to be friendly and helpful and that you liked the spacious well equipped rooms.

Please accept our apologies for the noise you encountered from other Guests during your stay. Our Team do carry out regular floor walks to monitor noise in the evening and night although it is difficult to monitor every floor all the time. Our 24-hour Reception Team are also on hand to help. By calling from your bedroom telephone you can inform them of the noise in the night so we can go straight to the issue.

Thank you again for your vital feedback and I do hope we can look forward to welcoming you back in the near future.

Many thanks,

Stephen Clayton
General Manager

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Reviewed 22 August 2011

Stayed here overnight before an early morning flight from Gatwick (booked as part of a combined STAY, PARK and FLY through APH.COM)

Toatlly impressed with the whole hotel - its been years since i stayed in a Premier Inn and WOW have they changed !

We also ate in the hotel for dinner and very impressed with the quality and service.

If i fly from Gatwick anytime soon, I will definately make GATWICK MANOR my first choice
for overnight stay.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
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1  Thank markyb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 25 August 2011

Thank you for taking the time to review Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay with us and really appreciate your kind feedback. We also offer competitive rates through or own Premier Inn website for park and fly.

We hope to welcome you back in the near future!

Many thanks,

Stephen Clayton
General Manager

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Reviewed 20 August 2011

Both our stays at each end of the holiday was brilliant, took the tress out oof the holiday and we were able to relax even after a long journey at each to and from. It was a shame that they did not have airport parking at the inn, but there was discount with APH 6 miles away. All in all a well ronseal accommodation does what is says. Thank You Premier Inns.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

Don't waste money on eating out. The food was great and big portions and very good value for money.

Room Tip: Book early
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  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
3  Thank Ian411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 22 August 2011

Thank you for taking the time to review Premier Inn Gatwick Manor Royal.

We are delighted you enjoyed your visit and really appreciate the feedback. Your comments are a real source of motivation for the team who work really hard to ensure every Guest has a fantastic experience with us.

We hope to welcome you back in the near future.

Many thanks,

Stephen Clayton
General Manager

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Reviewed 15 August 2011

This was a very nice hotel at a great price. It is very close to Gatwick airport. The service was exceptional; better than many 4 star hotels that I have stayed at.

  • Stayed: August 2011, travelled with family
    • Value
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1  Thank DWH59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 22 August 2011

Thank you for taking the time to review Premier Inn Gatwick Manor Royal following your stay with us with your family.

We are delighted you enjoyed your visit and feel honoured that you rate our service ‘better than many 4* hotels’ – The Team will be delighted.

We hope to welcome you back in the near future.

Many thanks,

Stephen Clayton
General Manager

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Reviewed 14 August 2011

Good points - Extremely clean and spacious rooms. The bed was comfortable and the bathroom was clean and modern. Free parking and a restaurant is on site, with reasonable food. Good airline employee rates if applicable to you.

Downsides - We mistook the hotel for a nearby premier inn, which wasted time and effort with any bags. I gather this is not so uncommon. The staff were not very eager to help with bags etc. We had a baby in hand, so it would have been appreciated. Cot was not waiting for us in the room and we had wait some time before it was arrived and assembled... all at 10pm when we still had to have dinner with a tired baby.
Overall I would recommend it, and would certainly stay there again in future.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank phmw84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerGMRPI, General Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this reviewResponded 22 August 2011

Thank you for taking the time to post a review of Premier Inn Gatwick Manor Royal. We are pleased you enjoyed your stay with us found the room facilities to be clean and comfortable.

Please accept our apologies for the lack of help offered on check-in with your bags. We are budget a hotel and therefore do not offer a porter service. However, I do understand your frustrations and I have fed back your comments to the team.

For your future reference and convenience our hotel closest to the airport is called Premier Inn Gatwick Airport Central and is situated close to the North Terminal.

Many thanks,

Stephen Clayton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Crawley
#1 Best Value Hotel in Crawley
#2 Business Hotel in Crawley
#2 Romantic Hotel in Crawley
Price Range: £44 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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