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“excellant stay december 2013”

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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #5 of 28 Hotels in Crawley
Certificate of Excellence
Oxfordshire
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“excellant stay december 2013”
Reviewed 12 January 2014

As a premier inn , I have to say this was a delight to stay in, we got moved to here from one of the gatwick premier inns, do to extensive flooding , and they handled the move very well, very lovely lady on check in, smiled a lot, chatty in a nice way, informative, and engaging, credit to premier inn.
Room security was very good, you had to get through 2 sets of doors, with your card, so that impressed me, that no one could just get up to the rooms,. Room that we had was spacious, clean and very comfortable, nice layout, bar area is slight let down, not cosy, nor enough room for lots of people, but, very nice restaraunt, lovely food, excellant service, top marks. Slept very well no airplane noises, would stay again with out a doubt, and we got this on the premier £29.00 deal, excellant value

Room Tip: Make sure room away from lifts, that could be noisy, check on check in.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 19 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found you Room to be so clean and comfortable. I am particularly delighted that you were so impressed with the security arrangements at Gatwick Manor Royal and I hope you'll visit us again one day.

Kind Regards

Jemma Brooks
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
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Sydney
Level Contributor
191 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 11 January 2014

We chose this Hotel purely for price and convenience as we arrived late and had to depart really early for an early flight out of Gatwick (3:30am!!! aargh).
People considering booking this Hotel should be aware that it is in a slightly industrial area where there is little going on. As we were not familiar with the area and were travelling with limited navigation resources we found it hard to find the Hotel in the dark and without anyone around to ask.
Although we were not able to take advantage of the Hotel's facilities as our stay was so short, I can see that the Premier Inn Hotel chain offers a great product with fantastic prices, good clean facilities and great service.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5dz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 12 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found the Hotel's unique location to be so convenient for Gatwick Airport. I am so pleased that your time here indicated that Premier Inn as a brand offered the highest quality of service, cleanliness and all at a great price.

Many Thanks

Jemma Brooks
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paphos Cyprus
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2014 via mobile

Helpful and friendly staff usual very high standard set by Premier Inn Very clean rooms a bit smaller than other Premier Inns but big enough for a comfortable over night stay
quick transfer to Airport by taxi £7 .50p reasonable restaurant in house

Stayed December 2013, travelled as a couple
Helpful?
Thank SteveHPaphosCyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 12 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found your Room to be so clean and comfortable. I am delighted that you found the Team to be so helpful and had met the high expectations you have when staying with Premier Inn,

Many Thanks

Jemma Brooks
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
Reviewed 10 January 2014

Very good staff who really understand customer service. Great hotel for short/medium/long length stays. Restaurant food and service is also very good for the price too. Thank you. I will see you guys again shortly, Haridhos.

Room Tip: Try and go for even numbered room facing London Gatwick. Very windy on the south facing side.
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haridhos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 19 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay especially as you encountered such wonderful service from the Team. I'm so glad that we will be returning to us; we all look forward to welcoming you back.

Many Thanks

Jemma Brooks
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 January 2014

perfect start to flying out of Gatwick. Clean room. fast check in and as booked months in advance, good on line web price. Never ate there as got bus into crawley the night before and ate at a pizza hut

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 12 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be such a great pre-flight stopover. I hope you had a great holiday and that we'll be able to welcome you back again one day.

Many Thanks

Jemma Brooks
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, UK
Level Contributor
392 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 7 January 2014 via mobile

Premier Inn Gatwick Manor Royal is one of the nicest Premier Inns we've stayed at. At £52 excellent value. Friendly & professional greeting (or their check-in machines if you fancy!), nice bar area, spacious rooms. Only 2 niggles, room was *freezing* and although we asked for a room towards the end of a corridor, and were told it was, it was one of the ones closest to the lift. Seems rooms are pre-allocated & staff can't / won't change. So if you know which rooms are going to be occupied, pop the heating on at least a bit? That said, we would definitely return due to the other benefits.

Stayed January 2014, travelled with friends
Helpful?
Thank PennyPurples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 12 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and encountered such a friendly and welcoming Team. I am especially glad that your time here represented such great value for money and I hope we will be able to welcome you back again sometime.

Kind Regards

Jemma Brooks
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
norfolk
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 4 January 2014

We were due to stay at the other gatwick south premier inn but due to flooding was was moved to the manor royal and we was very impressed, it's in a great location and although we booked a table for dinner at frankie and bennies (5 mins away) the hotels resturant looked great and if we had known we would have had dinner at the hotel. Great night sleep...we will use again. With regard to things local , there is a tesco express on the round about as you approach the hotel and just five mins away on a little estate there are several resturants all together inc McDonald's etc...

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank norfolkhero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jemma B, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 5 January 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay despite having to change location at the last minute, I am so pleased that you found our unique location to be so convenient and I'm glad that you would considering staying with us again.

Many Thanks

Jemma Brooks
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Property: Premier Inn London Gatwick Airport (Manor Royal) Hotel
Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Crawley
#1 Family Hotel in Crawley
#2 Romantic Hotel in Crawley
#2 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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