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“Clean and comfortable hotel”

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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean and comfortable hotel”
Reviewed 27 February 2014

Stayed last night . Nice clean room ,comfy bed ,and pillows . Lenny Henry wasn't lying ,great nights sleep . Friendly staff . Got taxi from airport previous night £13 ,but caught bus outside in morning ,every 20 mins to gatwick ,£2.10 compared with taxi. Also don't bother with gatwick express train from Victoria ,£19 single , train gatwick to london bridge £10 ,

Helpful gentleman on reception ,told us about bus ,thanks . Helpful lady on reception this morning ,stored our luggage . Would use hotel again

Stayed February 2014, travelled with family
Helpful?
1 Thank Mags1954_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 28 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found your Room to be so clean and comfortable. It's great that you would choose to stay with us again; we certainly look forward to welcoming you back.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
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Gloucestershire
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 February 2014

Stayed here overnight on way home from Gatwick Airport. Spotlessly clean with wonderful staff and good food at pocket money price. Greeted upon arrival with a smile and the feeling that everything offered and done for us was genuinely meant to make our stay pleasurable.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olliesgrandad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 28 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found such a warm and responsive Team on your arrival. Your kind words are a wonderful compliment to the hard work and dedication shown by all who work here and we all hope to be able to welcome you back again.

Kind Regards

Prakash Krishnamurthy
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 26 February 2014

Stayed at the hotel as I was flying out early the next day. Self service booking was quick and easy. The room was clean, modern and comfortable. Had a great night sleep. Was really impressed by the cost, will definately use Premier Inn again!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 28 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found Gatwick Manor Royal to be prefect as a pre-flight stopover. I'm delighted that you had such a good night's sleep in a clean and comfortable Room and I hope you will consider us the next time you're flying from Gatwick Airport,

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle Of Wight, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014

Very friendly staff, wonderfully clean rooms, nice to have separate beds for two children to sleep on within room instead of the usual sofabed. for them to share. Fabulous restaurant within hotel that did a really nice selection of food for evening meal, had breakfast there aswel and they did great selection at good price which you can have as much or as little as you like all for one price that kids can eat free with paying adult.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 28 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found such a nice clean Room on your arrival. I'm especially delighted that you had such a wonderful experience in our Thyme Restaurant and I genuinely hope we will be able to welcome you to Gatwick Manor Royal again one day.

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 24 February 2014

As usual a great value stay at this Premier Inn, the breakfast is fantastic value, staff very polite and good with young kids, family room very good indeed. The only thing that let this hotel down is the service in the restaurant at dinner, 45 minutes for starters and a further 45 minutes for main courses NOT ACCEPTABLE Premier Inn, the waiter was no help at all when we complained and wasn't bothered, also the food at dinner too expensive for what's on offer. It's a real shame as the everything else in the hotel is very, very good.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 220JEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 28 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found our Premier Breakfast to be such great value.

I am so sorry that you had such a bad experience at Dinner in our Thyme Restaurant. The waiting times that you describe are unacceptable, as is the unhelpfulness of the Team. Please accept my sincere apologies. Should you wish to discuss this further please do not hesitate to contact me. Email operationsmanager.gatwickmanorroyal@whitbread.com or Phone 01293819120.

Kind Regards

Prakash Krishnamurthy
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 February 2014

On arrival took a while to check in , room was clean and tidy, large bathroom . food booked evening meal and breakfast great friendly service and good quality food not too expensive. the only downside was the room was too hot to sleep in even after asking the reception to sort out the aircon but still too hot for our liking. Great walking out of the hotel straight into terminal, would use again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank natasha y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 25 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found your Room to be both clean and tidy. I am also delighted that you had such a lovely experience in our Thyme Restaurant. It's great that you found the food to be of a good quality and represented value for money.

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joolsm321
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 February 2014

Very early flight, so can't comment on breakfast, but fantastic value for a family of 4. Attentive and professional staff, clean facilities, comfy beds, secure environment - would definitely stay here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joolsm321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 22 February 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be such a comfortable and safe environment. I am especially pleased that you thought your time here represented such great value for money and it's great that you would so readily stay with us again.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Property: Premier Inn London Gatwick Airport (Manor Royal) Hotel
Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Crawley
#1 Family Hotel in Crawley
#2 Romantic Hotel in Crawley
#2 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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