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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice people”
4 of 5 bubbles Reviewed 21 May 2014

I returned to the area during the middle of May after an absence of 8 years and found this hotel occupying the open space that I was accustomed to!
Very quiet, pleasing to the eye and nicely decorated.
The communal corridors outside the rooms are a bit narrow but once you get inside your room then you forget about them. This is because my double-bed room was of a good size and the price reasonable. Internet connection was also very good.

The staff really make up the place. They are all very nice people. I thank the male receptionist (pity I forgot his name) who really went out of his way when he realised that I was unaware that room service was not 24 hours. The Polish lady at reception was extremely helpful. I think her name was Anna. Thanks also to Daisy and Lin.

Whoever is in charge of staff training there must be doing a great job!

You will probably see me again.
Regards,
Albert

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Albert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 2 June 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be so quiet and well appointed. I'm especially pleased that you found the Team to be so helpful and accomodating.

It's great that you will most likely return to us; we all look forward to welcoming you back.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,511 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Crawley, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 May 2014

Great food,friendly and warm staff,ready to accomodate any way they can.
Thanks to Hiba and Kristine for an enjoyable and fun time in the bar.
Sorry not to remember more names,as they were all very friendly and forthcoming .

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 2 June 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found the Team to be so friendly and helpful. I'm especially delighted that you had such a fun time in our Bar and I hope we can welcome you back again one day.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
5 of 5 bubbles Reviewed 20 May 2014

good value for those how can be flexible and have a car. I was far cheaper to be 2 miles from the airport drop off my wife for her trip and use short term carp park. On the day this was nearly £70 cheaper than using the closest premier inn



  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 2 June 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be such a great pre-flight stopover. I'm so pleased that you found your visit represented such good value for money and I hope we can welcome you back again in the future.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

Love leaving my home to stay at another of my favourite homes, The premier inn! My home from home! Only 4 miles from gatwick airport, great staff, shower n bath, tea and coffee facilities in room for free, freeview TV, extra pillows, lovely lighting options, secure corridors where only staying guests can access the corridor of their floor with card. Family rooms fits kingsize bed, 2 single beds and a cot and u can still walk about without stubbing your toes! No noise from inside or outside hotel! Just amazing!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 21 May 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you had another brilliant stay with us. I am absolutely delighted by your description of Gatwick Manor Royal as your 'home from home'; what a wonderful compliment for the Hotel and the Team! I know that everyone here looks forward to welcoming you 'home' again.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

This premier inn is on the edge of Crawley in the former industrial Estate Manor Royal, the hotel is really clean and fresh.
The room was clean,tidy and welcoming.
The beds duvets and pillows were like new and really comfy.

The restaurant and bar are good value and the service was warm friendly and inviting.

Parking is excellent with a coded barrier to exit as added security, you can park and fly too from this hotel.

It's location is a short trip from Gatwick Airport.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 20 May 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found Gatwick Manor Royal to be so clean, comfortable and welcoming. I'm especially pleased that you found the Bar and our Thyme Restaurant to be such great value.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ware, United Kingdom
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

Booked so that we don't have such along drive to the airport. What value for money £45 per room which are bright and spotless as is all of the hotel. Service in the restaurant is excellent and Tom our waiter was fantastic polite friendly and couldn't do enough for us to be honest as were all the staff.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sararhcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 20 May 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you enjoyed your stay and found Gatwick Manor Royal to be such great value for money. It's brilliant to learn that you enjoyed such great service from the Team whilst here and I hope you will return to us one day.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

We stayed here for two nights in May 2014. This was probably our 5th stay at this hotel. Again, it was unfaultable. We were greeted with a warm welcome, and we were able to change the room that we had been allocated (we did not want a room on the top floor). The room was spotless, and there really wasn't anything that we could say was wrong with it. We did not use the restaurant on the Friday night but we did on the Saturday. We did pre-book this. However, we would both have to say that although our server was very efficient, the food was very slow. We had found this on previous visits. However, that aside, the food was well worth waiting for! We will be staying at the North Terminal Premier Inn in August (purely as it is nearer to the airport), but we would have absolutely no reservations about recommending The Manor Royal and we will be back again ourselves. Many thanks Manor Royal Staff for giving us a wonderful stay again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank julieb_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 20 May 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so delighted that you continue to have such wonderful experiences here at Gatwick Manor Royal. Your kind words for the Team are such a fantastic tribute to their hard work and the genuine dedication they show to our Guests.

We all look forward to welcoming you back again soon.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Property: Premier Inn London Gatwick Airport (Manor Royal) Hotel
Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Crawley
#1 Family Hotel in Crawley
#2 Romantic Hotel in Crawley
#2 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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