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“No wonder it's Number One”

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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Northolt
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“No wonder it's Number One”
Reviewed 12 July 2014 via mobile

We are Premier Inn regulars and are rarely disappointed but this particular hotel deserves a special mention. Arriving after midnight the night staff were pleasant and helpful. We awoke at 5am when they were already serving breakfast to a cheery greeting from the same night receptionist. Having dropped our daughter at the airport we returned to the wonderfully comfortable beds and went back to sleep. Breakfast is served until after 11 so we went down at 10. The service was impeccable with all staff pleasant and helpful. They were all a credit to the company. All round, excellent from start to finish.

Stayed July 2014, travelled with family
Helpful?
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 15 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted that you arrived at Gatwick Manor Royal to be welcomed so wonderfully. It's great to know that the high level of service extended to our Thyme Restaurant and that you enjoyed an excellent night's sleep.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,540 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (210)
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English first
Cirencester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

As a solo female traveller I thought this hotel was fantastic. The staff were professional and made sure I was enjoying my stay. The dining plan was great value for money. I felt safe in the hotel and the bed was very comfy.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 15 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and felt safe and secure at Gatwick Manor Royal. I'm pleased that you found our Meal Deal to be such great value for money and I hope we can welcome you back soon.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham County, United Kingdom
Level Contributor
209 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 12 July 2014 via mobile

As you would expect from a premier inn, great breakfast and good nights sleep. Have computers so you can check in online and is very close to Gatwick. Food was spot on in the restaurant, although they forgot half of our food at first they made up for it with a smile and some complimentary drinks. Its 5 star if you just want somewhere safe, clean and comfortable to sleep near the airport. The room plus airport parking deal was very reasonable

Stayed June 2014, travelled with friends
Helpful?
Thank Bianconero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 15 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you found our SleepParkFly package such good value. I'm especially delighted that you had a lovely breakfast in our Thyme Restaurant and I hope we can welcome you back sometime soon.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle Of Wight
1 review
Reviewed 11 July 2014

Highly recommend. Excellent in every way. Great value for money especially the meal deal, two courses a drink and all you can eat breakfast. Restaurant staff smiling and friendly, even remembered us from last year's visit!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 11 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased that you found your time here at Gatwick Manor Royal represented such great value for money. I'm delighted that you had such a wonderful experience in our Thyme Restaurant and I hope we get the chance to welcome you back again soon.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bicester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2014

Stayed here before an early morning flight on 19th June excellent hotel, very clean and comfortable rooms. Bar and restaurant very good, staff friendly and helpful. Have booked again for our next holiday :)

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank KM_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 11 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found the Hotel to be the perfect pre-flight stopover. I'm especially pleased that you enjoyed your experience of our Thyme Restaurant and Bar.

It's great that you have already booked to stay with us again; we all look forward to welcoming you back.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 July 2014

Stayed in a lot of premier inns, however I can honestly say that the staff at this one were probably the best. Everyone we dealt with were friendly and helpful. Location was perfect for airport and meal deal in restaurant was good value. Lifts were fine and reception is on ground floor contrary to previous review!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Middleagedc0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 6 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found the Hotel to be the perfect stopover before your flight. I'm especially pleased that the Team provided such great service to you during your time here and I hope we can welcome you back the next time you fly from Gatwick Airport.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holmfirth, United Kingdom
Level Contributor
130 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 5 July 2014

Standard premier inn - lovely and clean, very comfy bed and great value breakfast. Only complaint would be not enough parking led to people parking on pavements and blocking each other in. As always with premier inn great value.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 6 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and enjoyed our Premier Breakfast in the morning.

Please accept my sincere apologies that you had problems in our car park. Should you wish to discuss this further please do feel free to contact me. Phone 01293819120 or Email operationsmanager.gatwickmanorroyal@whitbread.com.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Property: Premier Inn London Gatwick Airport (Manor Royal) Hotel
Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Crawley
#1 Best Value Hotel in Crawley
#2 Business Hotel in Crawley
#2 Romantic Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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