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Premier Inn London Gatwick Airport (Manor Royal) Hotel
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Cardiff
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“One night stay”
5 of 5 bubbles Reviewed 29 July 2014 via mobile

Cracking nights sleep. Lovely evening meal and a great breakfast the following morning before our flight to Turkey. Can't fault the staff or the hotel.
The place was spotlessly clean and a good selection of things to watch on the TV.
Couldn't hear a thing from outside the room, it really was peaceful and quiet.

Stayed July 2014
Helpful?
Thank LisaandMatthew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 1 August 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am so pleased you had such a lovely time here before your holiday. I hope you had a wonderful time in Turkey and that you will return to us again in the future.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,525 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Ipswich, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

Thoroughly enjoyed my stay at Manor Royal. Upon arrival I was greeted in a very professional and friendly manner. Would love to have given you the receptionists name but her badge said "In Training". Room very clean - couldn't find one fault! In this hot weather, it was so nice to have air con available at no extra cost. Despite not being immediately next to the airport, it is only a 10 minute bus journey with Megabus route 100 departing every 10 minutes outside the hotel and route 10 stopping 2 minutes down the road every minutes - found that very hassle free. Two staff members I MUST mention that deserve recognition are Hiba and Sharon. Hiba was extremely welcoming in the bar on the evening that I arrived and was up for a good chat and a laugh. As for Sharon, she is an asset during breakfast - making your morning even better (Breakfast is a delight too). Thanks for a great stay, can't wait to return.

Room Tip: Don't expect a room with a view.
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  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Noah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 1 August 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and found your Room to be so comfortable and nicely air-conditioned. I'm especially pleased that you encountered such wonderful service throughout your time here and I hope we can welcome you back again in the future.

Kind Regards

Prakash Krishnamurthy
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

This hotel is our preferred place of overnight stop for early flights from Gatwick, and as usual did not disappoint !. I know when I arrive here that my holiday has started early !, it has such a relaxed feel about the place, no matter how busy it is it never feels crowded. We had dinner in the restaurant and the food was very good, the service was great too. I look forward to my next stay here !.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trevorstannard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 1 August 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted that Gatwick Manor Royal is your chosen destination for pre-flight stopovers. Your kind words about the atmosphere and the quality of service here are such a lovely compliment; I'm especially delighted that you think of your time here as a part of your holiday!

Kind Regards

Prakash Krishnamurthy
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Sufflok
1 review
5 of 5 bubbles Reviewed 28 July 2014

stayed here for 1 night as we were flying out from gatwick next day,everything was excellent would definitely stay here again..room was very clean,evening meal was very good value for money. good staff



  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 29 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you enjoyed your stay and that you would be so happy to return to us. I'm especially pleased that you thought our Thyme Restaurant was such good value.

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

I stayed for a few nights on a business trip. This is a basic but functional hotel. It is very close to Gatwick Airport (but not the one within walking distance to the airport; note there are several Premier Inns in the same vicinity) so unless you just need to stay here overnight to catch a flight in the early morning or you have a business function here, a word of warning that it’s not the most entertaining part of town. It is really only surrounded by office parks and warehouses. There is a handy grocery store down the street (Tesco Express) where you can buy some food. You can pick up ready-made sandwiches and select fresh fruits and vegetables here. Please note that the hotel does NOT offer lunch service on the weekends (only breakfast and dinner which starts at 6pm). Therefore you have to either buy food from the Tesco or take a bus into town to find restaurants (as there are not any nearby or within walking distance – unless you feel like a 30 minute stroll).

Taking the bus into town is fairly easy to navigate if you choose not to rent a car. Just be on the correct side of the road to get into town (the other direction takes you to Gatwick Airport). The bus stop will have listings of the upcoming stops. Bus #10 and 100 take you into town. I would recommend Bus #10 as it runs far more frequently (every 5-10 minutes), and the stop is just a quick walk away from the hotel. Fare is 2.20 GBP one way to town so it would be handy to have smaller bills on hand. If you go to the Crawley Bus Station (just a 10 minute ride), it drops you off at the County Mall which has quite a few shops (mostly clothing) and there is a food court inside (standard inexpensive spots such as Subway, Dominos, etc. -- nothing too fancy). There is also a little park/garden and kid’s sand play area nearby the mall.

The English breakfast offered is quite decent and is only 8.75GBP. I really enjoyed the full English breakfast spread (which is buffet style) but they also have an option for continental breakfast as well if you’re not in the mood for a hearty meal.

Word of caution – the wifi can be a bit spotty and the wifi company that is contracted with the hotel ended up charging me three times by accident, so just be aware and be sure to monitor your card activity. After speaking with the hotel, they got me in touch with the wifi company and they removed the extra charges fairly quickly.

Also, another word of caution – there aren’t any working safes at the hotel at the moment in case you have valuables that you need to store. There are safes in the room but they are currently not operable. After calling down to the reception and inquiring about the safes, they mentioned that all safes in the hotel won’t be working. They are in the middle of contracting with another safe company and will be down for a while. However, the hotel management has stated that they can keep items for you by the front desk in a secure area.

I must say that the best part about the hotel is the comfy bed, pillows (they give you two options in the room- firm or soft), and nice and cozy comforter. I had a great night’s sleep every night, which for me, is the most important part since I was here for business. If I needed to return to the Crawley business district for work, I would definitely not hesitate to stay here again.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Braemer26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 30 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted enjoyed your stay and found your Bed to be so comfortable. I'm glad that you has such an enjoyable breakfast in our Thyme Restaurant and I hope that we can welcome you back to Gatwick Manor Royal in the future.

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 July 2014 via mobile

We stayed here as a family of 2 adults and 2 children (4yrs and 12 weeks) before flying to Egypt. V comfy, quiet, good sleep. Breakfast v good. Sharon in restaurant very friendly. Enjoyed it so much booked to stay upon our return to uk before home.

Stayed July 2014
Helpful?
Thank sark07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 29 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you found Gatwick Manor Royal to be such a great pre-flight stopover. I hope you had a wonderful time in Egypt and I certainly hope that we can welcome you back again in the future.

Kind Regards

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

Had a fantastic meal for 10 people on the 26/7/14. Adrianne was AMAZING what a credit!!..lovely lady looked after us all...nice touch with the Birthday cake and balloons!!..made the evening and the 8oz steaks were the best!!!...thank
You premier inn

Stayed July 2014
Helpful?
1 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash K, Manager at Premier Inn London Gatwick Airport (Manor Royal) Hotel, responded to this review, 29 July 2014
Thank you for taking the time to post a review on Premier Inn Gatwick Manor Royal.

I am delighted you had such a wonderful birthday meal in our Thyme Restaurant. I'm so pleased that you had such great service here and I hope we can welcome you back one day.

Many Thanks

Prakash Krishnamurthy
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (Manor Royal) Hotel

Property: Premier Inn London Gatwick Airport (Manor Royal) Hotel
Address: Flemming Way | Crawley Business Quarter, Crawley RH10 9DF, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Crawley
#1 Family Hotel in Crawley
#2 Business Hotel in Crawley
#2 Romantic Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (Manor Royal) Hotel 3*
Number of rooms: 204
Official Description (provided by the hotel):
Near the town of Crawley, and a great place to rest your head whether you're flying in or out ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Manor Royal Hotel Crawley
Premier Inn London Gatwick Airport (Manor Royal) Hotel Crawley, West Sussex

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