Stayed just one night (fortunately) at Crawley Europa last week. Easy to find and a grand sign off the main road, but then it took 15 minutes to find an adequate place to leave the car overnight, with their car park horrifically overbooked and vehicles dumped all over the place, with many blocking others in. Squeezed into a carless patch in an overflow make-do extension car park eventually with a 20 point turn required.
The hotel is ancient, with nasty corridors featuring zero natural light and constant dark wood panelling, and totally illogical room numbering, the reek of stale smoke coupled with the dingyness made just the short walk to our room from reception an unpleasant experience.
We had a comfy bed with nice clean sheets, and the shower pressure was good, but the cleanliness of the room left a lot to be desired, and the decor hasn't had an update for many a decade. Thin walls and light switches that didn't seem to do anything also feature.
The ambience of the room would be similar to that expected in a run down ex soviet bloc city somewhere, the reek of stale smoke everywhere really is nasty.
Rubbing salt in the wound is the fact that this is not an especially cheap hotel, we paid around £50 for the room, but then "self parking" is £6.25, and an abysmal breakfast which included bacon that a dog would reject is priced at £9.99 each! A disgustingly greedy management.
The hotel gives the general impression of a place with apathetic staff and an apathetic attitude towards the upkeep and standard of the building. They really do not deserve people's business with this shocking attitude. We could tell that they've spent absolutely nothing on updating or refurbishing this place for far too long, and we'd absolutely hate to stay there again.
A friendly family run B&B where they actually make an effort will be our first choice next time.
- Official Description (provided by the hotel):
- The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax. ... more less
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- Also Known As:
- Europa Gatwick Crawley
- Europa Hotel Gatwick
- Europa Gatwick Hotel Crawley, West Sussex