.... and I've traversed much of the planet with business! Horrendous stench of damp through the ground floor corridors, which continued into the room itself. This being because room walls were riddled with damp, seemingly coming via the bathroom & whatever it was lurking in the corridors. Talking of the bathroom, it was absolutely filthy with hairs, mould, dust, rust and damp ~ again! Room decor looked like it hadn't been touched or updated since the 70's & was extremely dirty. Breakfast was plentiful but, ummm, pretty rank :/ It was a real shame as we loved the building structure, and the gardens, such a shame that neither the building, nor the staff, felt to have been respected & treated as they should ~ which reflected in the service of all but one member of staff. A lovely chap from Africa (whose names now escapes us), but he kept a smile on his face, held visitors babies in his arms as their parents helped themselves to food & he was most helpful. I take my hat off to that young man for literally being able to "keep a smile when all else around him was falling down" ! I stress again, I've never had to write a bad review about anywhere, but this place really was a massive disappointment...
- Official Description (provided by the hotel):
- The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax. ... more less
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- Also Known As:
- Europa Gatwick Crawley
- Europa Hotel Gatwick
- Europa Gatwick Hotel Crawley, West Sussex