Arrived at this hotel trying to find a parking space where car park looks like a building site. The hotel itself is tired and desperately needs attention. The odour in the corridors is horrid. The room was ok'ish. The wallpaper was dirty and very old and was supposed to have a crinkle effect but just looked torn! Very dated and not a nice atmosphere foot family's. On the plus side the man who put a cot in our room for the baby was pleasant and helped us put it up. The reception staff were not very smiley or friendly. We find that a lot in the UK! Equally we arrived and left in the dark but you don't need day light to smell unpleasant odours! This hotel is obviously well used but the company needs to invest in cleanliness and decor but they know they have a captive audience for people going to Gatwick. I would not stay here again, with the children especially, I'd rather pay more for a more modern and cleaner hotel. Europa, you need to modernise or you will continually get negative reviews!
- Official Description (provided by the hotel):
- The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax. ... more less
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- Also Known As:
- Europa Gatwick Crawley
- Europa Hotel Gatwick
- Europa Gatwick Hotel Crawley, West Sussex