I stayed one evening as I had an early flight the next day, so fortunately I spent as little time as possible here. The first experience was the shockingly bad car park. Although there are some marked spaces with tarmac underneath them, all of these were full so I had to park on a piece of ground which looked like a minefield after the mines had exploded. I stepped out of my car directly into wet mud which I then had to carry my suitcase over in order not to get it covered. The reception area of the hotel was OK, and both staff members who I spoke to on check-in were absolutely fine, so no problems there. The room however was a different story. I was put in the Britannia Lodge, which is a separate building next to the main hotel. As soon as you go through the door there is a smell of damp and the carpet is noticably dirty. The same thing continued inside the bedroom, there were stains and marks pretty much everywhere, from carpet to ceiling. The bed linen was clean, but the bed was extremely uncomfortable, and I can sleep anywhere normally, so for me to notice, it has to be pretty bad. I did not try the restaurant, so I'm unable to comment on this, but judging by the standards elsewhere, I was not in a hurry to experience it. There is a reason why this hotel is the cheapest in the area and the worst rated on Tripadvisor!
- Official Description (provided by the hotel):
- The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax. ... more less
- Reservation Options:
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- Also Known As:
- Europa Gatwick Crawley
- Europa Hotel Gatwick
- Europa Gatwick Hotel Crawley, West Sussex