I stayed late one night after a flight. Staff were helpful and friendly at all times. Unlike the room.
The bathroom was covered in mould and smelt awful. The cups and plates were dirty, and someone had left rubbish under the bed. It had obviously not been cleaned in sometime.
The staff directed me to their customer services email address. I have mailed it 3 times, and have become exasperated with the lack of response.
Overpriced, and unhygienic. Appalling customer service care.More
- Room Service